Administration Guide, Music On Hold | Cisco Systems 7970G, 7971G-GE

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)

Feature		Description	Configuration Reference

Music on hold		Plays music while callers are on hold.	For more information refer to:
			• Cisco Unified Communications Manager
			Administration Guide, “Music On Hold
			Audio Source Configuration” and “Music
			On Hold Server Configuration” chapters.
			• Cisco Unified Communications Manager
			System Guide, “Music on Hold” chapter.
			• Cisco Unified Communications Manager
			Features and Services Guide, “Music On
			Hold” chapter.

Mute		Mutes the microphone from the handset or headset.	Requires no configuration.

Onhook call transfer		Allows a user to press a single Transfer softkey and	For more information refer to Cisco Unified
		then go onhook to complete a call transfer.	Communications Manager System Guide,
			“Cisco Unified IP Phones” chapter.

Onhook predialing		Allows a user to dial a number without going off	For more information, refer to the Cisco
		hook. The user can then either pick up the handset	Unified IP Phone Guide, “Basic Call
		or press the Dial softkey.	Handling” chapter.

Other group pickup		Allows a user to answer a call ringing on a phone	For more information, refer to the Cisco
		in another group that is associated with the user's	Unified Communications Manager Features
		group.	and Services Guide, “Call Pickup” chapter.

Presence-enabled		Allows a user to monitor the call state of another	For more information, refer to Cisco Unified
directories		directory number (DN) listed in call logs, speed	Communications Manager Features and
		dials, and corporate directories. The Busy Lamp	Services Guide, “Presence” chapter.
		Field (BLF) for the DN displays the call state.

Private Line Automated		The Cisco Unified Communications Manager	Refer to Cisco Unified Communications
Ringdown (PLAR)		administrator can configure a phone number that	Manager System Guide, “SIP Dial Rules
		the Cisco Unified IP Phone dials as soon as the	Configuration” chapter.
		handset goes off hook. This can be useful for
		phones that are designated for calling emergency or
		“hotline” numbers.

Privacy		Prevents users who share a line from adding	For more information refer to:
		themselves to a call and from viewing information	• Cisco Unified Communications Manager
		on their phone screens about the call of the other	• Cisco Unified Communications Manager
		on their phone screens about the call of the other	Administration Guide, “Cisco Unified IP
		user.	Administration Guide, “Cisco Unified IP
		user.	Phone Configuration” chapter.
			Phone Configuration” chapter.
			• Cisco Unified Communications Manager
			System Guide, “Cisco Unified IP Phones”
			chapter.
			• Cisco Unified Communications Manager
			Features and Services Guide “Barge and
			Privacy” chapter.

	Cisco Unified IP Phone 7970G/7971G-GE Administration Guide for Cisco Unified Communications Manager 7.0
5-12	OL-15299-01

7970G, 7971G-GE specifications

The Cisco Systems 7971G-GE is a sophisticated IP phone designed for enterprise communication, offering a range of features that enhance productivity and collaboration. As part of the Cisco Unified Communications portfolio, this phone is known for its impressive technology and reliable performance.

One of the main features of the 7971G-GE is its high-resolution color display. The 5-inch LCD screen provides users with a visually appealing and intuitive interface, allowing for easy navigation through menus and contacts. The phone supports up to six lines, making it ideal for users who require multiple lines for simultaneous calls. Users can effortlessly manage calls with the ability to switch between lines and access important call features like hold, transfer, and conference calling.

In terms of audio quality, the Cisco 7971G-GE is equipped with high-definition voice technology. This feature ensures crystal-clear sound during calls, reducing background noise and enhancing the clarity of conversations. The phone also supports wideband audio codecs, enabling a richer voice experience that is particularly valuable in business environments.

The phone is designed with user convenience in mind. It offers programmable buttons that can be customized to suit individual needs, allowing easy access to frequently used functions or contact lists. Additionally, the presence indicator feature lets users see the availability of their colleagues in real-time, promoting more effective communication and collaboration.

Networking capabilities are another strong point of the Cisco 7971G-GE. The phone supports both Power over Ethernet (PoE) and standard Ethernet connectivity. This enables easy deployment without the need for additional power outlets. Moreover, the device is compatible with various Cisco communication platforms, integrating seamlessly with existing Cisco infrastructure, which is essential for businesses looking to upgrade their communications systems.

Security is a crucial consideration for modern enterprises, and Cisco addresses this with robust encryption features that protect voice and video calls. The phone supports secure signaling and media encryption, ensuring that sensitive conversations remain confidential.

Overall, the Cisco Systems 7971G-GE is a feature-rich IP phone that combines advanced technology with user-friendly design. Its high-definition audio, customizable features, and seamless integration with Cisco networks make it a popular choice for businesses seeking to improve their communication systems. With its reliability and performance, the Cisco 7971G-GE continues to support effective collaboration in an increasingly connected world.

Cisco Systems 7970G Administration Guide, Music On Hold, Features and Services Guide, Music On

Models: 7970G 7971G-GE

Feature

• Cisco Unified Communications Manager