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Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)
Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks
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Softkey Definitions
Common Phone Tasks
Phone Screen Icons
Button Icons
Contents
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Getting Started
Using this Guide
Finding Additional Information
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials
Safety and Performance Information
Power Outage
Using External Devices
Cisco Product Security Overview
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Connecting Your Phone
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Adjusting the Footstand (Optional)
Registering with TAPS
Using a Headset
Headset Support
Audio Quality Subjective to the User
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An Overview of Your Phone
Understanding Buttons and Hardware
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Item Description For more information, see... 1
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3
4
5
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Understanding Lines and Calls
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Understanding Line and Call Icons
Icon Line or call state Description
Understanding Phone Screen Features
1
2
3 4 5
6 7
Choosing Phone Screen Items
Cleaning and Maintaining the Phone Screen
Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G
To choose a phone screen item... Do this...
Cisco Unified IP Phone 7965G and 7945G
Understanding Feature Buttons and Menus
Accessing the Help System on Your Phone
Understanding Feature Availability
Feature Softkey Line Button Label and Icon
Understanding SIP and SCCP
Feature Softkey Line Button Label and Icon
Understanding Energy Savings
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Basic Call Handling
Placing a CallBasic Options
Placing a CallAdditional Options
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Answering a Call
If you want to... Then... For more information, see...
For more information,
If you want to... Then... For more information, see...
Ending a Call
Using Hold and Resume
Using Mute
Switching Between Multiple Calls
Switching an In-Progress Call to Another Phone
Viewing Multiple Calls
Transferring Calls
Sending a Call to a Voice Message System
Forwarding Calls to Another Number
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Using Do Not Disturb
Making Conference Calls
Using Conference Features
Using Conference
Using Join
Using cBarge
Using Meet-Me
Viewing or Removing Conference Participants
Placing or Receiving Intercom Calls
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Advanced Call Handling
Speed Dialing
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Press HLog or Hunt Group. Your phone screen displays, Logged
Press HLog or Hunt Group. When logged in, the Hunt Group button
Using a Shared Line
Understanding Shared Lines
Remote-in-Use Icon
Sharing Call Information and Barging
Privacy
Understanding Barge Features
cBarge and Barge
Single-button and Multi-touch Barge
Using Barge Features
Preventing Others from Viewing or Barging a Shared-Line Call
Using BLF to Determine a Line State
Making and Receiving Secure Calls
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Tracing Suspicious Calls
Prioritizing Critical Calls
Press MCID or Malicious Call ID
If you... Then...
Using Cisco Extension Mobility
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Managing Business Calls Using a Single Phone Number
of the following are true
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Using a Handset, Headset, and Speakerphone
Using a Handset
Using a Headset
Using a Wireless Headset
Using Wideband with your Headset
Using a Speakerphone
Using AutoAnswer with a Headset or Speakerphone
If you... Then...
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Changing Phone Settings
Customizing Rings and Message Indicators
Customizing the Phone Screen
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Using Call Logs and Directories
Using Call Logs
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Directory Dialing
Using Corporate Directory on Your Phone
Using Personal Directory on Your Phone
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Accessing Voice Messages
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Using the User Options Web Pages
Accessing Your User Options Web Pages
If you want to... Then do this...
Configuring Features and Services on the Web
Using the Personal Directory on the Web
Using Your Personal Address Book on the Web
Configuring Fast Dials on the Web
Using the Address Book Synchronization Tool
Setting Up Speed Dials on the Web
Setting Up Phone Services on the Web
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Controlling User Settings on the Web
Controlling Line Settings on the Web
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Setting Up Phones and Access Lists for Mobile Connect
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Using Cisco WebDialer
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Understanding Additional Configuration Options
If you... Then... For more information...
Troubleshooting Your Phone
General Troubleshooting
Symptom Explanation
Viewing Phone Administration Data
Symptom Explanation
If you are asked to... Then...
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Index
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