Basic Call Handling

 

 

 

 

 

 

 

 

 

For more information,

If you want to...

Then...

 

see...

 

 

 

 

Use CallBack to receive

1.

Press CallBack while listening to the

Your system

notification when a busy or

 

busy tone or ring sound.

administrator

ringing extension is available

2.

Hang up. Your phone alerts you

 

 

 

 

 

when the line is free.

 

 

3.

Place the call again.

 

 

Note When a call is being chaperoned,

 

 

 

a call chaperone cannot use

 

 

 

CallBack.

 

 

 

 

 

See if a line associated with a

Look for Busy Line Feature indicators.

Using BLF to Determine a

speed-dial, call record, or

 

 

 

Line State, page 8

directory listing is busy before

 

 

 

 

placing a call to that line

 

 

 

 

 

 

 

Make a priority (precedence)

Enter the MLPP access number and then

Prioritizing Critical Calls,

call (SCCP phones only)

enter a phone number.

page 11

 

 

 

 

 

Dial from a Personal Address

1.

Choose

> Personal

Using Personal Directory

Book (PAB) entry

 

Directory to log in.

on Your Phone, page 4

 

2.

Choose Personal Address Book and

 

 

 

search for a listing.

 

 

 

 

 

 

Place a call using a billing or

1.

Dial a number.

 

Your system

tracking code

2.

After the tone, enter a client matter

administrator

(SCCP phones only)

 

 

code (CMC) or a forced

 

 

 

 

 

 

authorization code (FAC).

 

 

 

 

Place a call using your

Log in to the Extension Mobility service

Using Cisco Extension

Extension Mobility profile

on a phone.

 

Mobility, page 12

 

 

 

 

Make a call from a mobile

1.

Obtain your Mobile Voice Access

Managing Business Calls

phone using Mobile

 

number and end-user PIN from your

Using a Single Phone

Voice Access

 

system administrator.

Number, page 14

 

2.

Dial your assigned Mobile Voice

 

 

 

access number.

 

 

 

3.

Enter your mobile phone number,

 

 

 

if requested, and the PIN.

 

 

4.

Press 1 to make a call to an

 

 

 

enterprise IP Phone.

 

 

5.

Dial a desktop phone number other

 

 

 

than your desktop phone number).

 

 

 

 

 

 

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

3

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Image 33
Cisco Systems 7975G, 7970G manual Directory to log, Choose Personal Address Book