Using a Handset, Headset, and Speakerphone | Cisco Systems 7975G

Using a Handset, Headset, and Speakerphone

You can use your phone with these audio devices: a handset, headset, or speakerphone.

The phone is off-hookwhen the handset is lifted or another audio device is in use.

The phone is on-hookwhen the handset is in its cradle and other audio devices are not in use.

Using a Handset

If you want to...	Then...

Use the handset	Lift it to go off-hook; replace it in the cradle to go on-hook.
	The ringing line is selected automatically. Contact your system
	administrator for the options to select the primary line each time.

Switch to the speakerphone or	Press	or	, then hang up the handset.
headset during a call

Adjust the volume level for	Press		during a call or after invoking a dial tone.
a call	Press Save to preserve the volume level for future calls.
	Press Save to preserve the volume level for future calls.

Using a Headset

Your phone supports four- or six-wire headset jacks for wired headsets. Cisco Unified IP Phone 7975G, 7965G, and 7945G also support wireless headsets. For information about purchasing headsets, see Headset Support, page 3.

You can use a headset with all of the controls on your phone, including and . However, if you use a wireless headset, refer to the wireless headset documentation for instructions.

If you want to...	Then...

Toggle headset mode on and off	Press	.

Switch to a handset	Lift the handset.

Adjust the volume level for a call	Press	during a call or after invoking a dial tone.
	Press Save to preserve the volume level for future calls.

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7975G, 7970G manual Using a Handset, Headset, and Speakerphone, Using a Headset

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Finding Additional Information Safety and Performance Information Cisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Using a Headset Adjusting the Footstand OptionalRegistering with Taps Headset Support OL-22332-01 Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975G Cisco Unified IP Phone 7945G Description Accessing Voice Messages Cleaning and MaintainingUsing Call Logs, Accessing the Help System Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Menus, Understanding Phone Screen FeaturesIcons, page 7, and Viewing Multiple Calls, Choosing Phone Screen Items Cleaning and Maintaining the Phone ScreenScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G If you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22332-01 Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Access Lists for Mobile Setting Up PhonesPlacing a Call-Additional Options Corporate Choose Personal Address Book PersonalDirectory to log Answer or Answering a CallIf you want to Then For more information, see Using a Single Phone Number Using AutoAnswer with aSending a Call to a Voice Message System, Or EndCall Using Hold and ResumeEnding a Call Toggle Microphone on Press Toggle Microphone off Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls See Viewing or Removing Conference Participants, Using Conference Features Using Join Tip Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference List If you want to Then Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone, Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call Single-button and Multi-touch Barge CBarge and Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Wireless Headset Using a SpeakerphoneUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22332-01 Customizing Rings and Message Indicators Changing Phone SettingsAccessing Your User Options Web Pages, User Preferences Rings Options Web Pages, Customizing the Phone ScreenUser Preferences Brightness User Preferences Viewing Angle User Preferences Background Images See Cleaning and Maintaining the Phone Screen, OL-22332-01 Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls. Each Missed Calls, Placed Calls, or Received Calls State, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Select Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice Messages Message System, Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using the Personal Directory on the Web Configuring Features and Services on the WebChoose User Options Device Click Service URL If you want to Then do this after you log Choose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Choose User Options Device Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web See Configuring Fast Dials on the Web, Setting Up Phone Services on the WebClick Phone Services Your Phone, Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration Options See Using BLF to Determine a Line See Using AutoAnswer with aSee Using Cisco Extension Advanced Call Handling General Troubleshooting Troubleshooting Your PhoneSymptom Explanation CallBack fails If you are asked to Then Viewing Phone Administration Data Using the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps