Common Phone Tasks

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Press

? .

 

phone

 

 

 

 

 

 

 

Place a call

Go off-hook before or

 

after dialing a number.

 

 

 

Redial a number

Press Redial. Or press the

 

Navigation button while

 

on-hook to see your

 

Placed Calls log.

 

 

 

 

Switch to handset

Pick up the handset.

during a call

 

 

 

 

 

 

 

 

 

Switch to speaker or

Press

 

or

, then

headset during a call

hang up the handset.

 

 

 

 

 

Mute your phone

Press

 

.

 

 

 

 

 

Use your call logs

Press

 

to choose a

 

call log. To dial, highlight

 

a listing and go off-hook.

 

 

 

Edit a number

Press EditDial, << or >>.

 

 

 

Hold/resume a call

Press Hold or Resume.

 

 

 

Transfer call to new

Press Transfer, enter the

number

number, then press

 

Transfer again.

 

 

 

 

Place an intercom call

Press intercom button,

 

enter a number if

 

 

necessary, and speak

 

after you hear the tone.

 

 

 

Start a standard

Press more > Confrn, dial

(ad hoc) conference

the participant, then

call

press Confrn again.

 

 

 

 

 

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QUICK REFERENCE

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6

(SCCP and SIP)

For Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G

Softkey Definitions

Phone Screen Icons

Button Icons

Common Phone Tasks

Softkey Definitions

AbbrDial

Dial using a speed dial index

 

number

 

 

Answer

Answer a call

 

 

Back

Return to the previous Help topic

 

 

Barge

Add yourself to a call on a shared

 

line

 

 

CallBack

Receive notification when a busy

 

extension becomes available

 

 

Cancel

Cancel an action or exit a screen

 

without applying changes

 

 

cBarge

Add yourself to a call on a shared

 

line and establish a conference

 

 

CFwdALL

Setup/cancel call forwarding

 

 

Clear

Delete records or settings

 

 

Close

Close the current window

 

 

ConfList

View conference participants

 

 

Confrn

Create a conference call

 

 

Delete

Remove characters to the right of

 

the cursor when using EditDial

 

 

Details

Open the Details record for a

(SCCP only)

multiparty call in the Missed Calls

 

and Received Calls logs

 

 

Dial

Dial a phone number

 

 

DND

Turn on/off Do Not Disturb

 

(DND)

 

 

EditDial

Edit a number in a call log

 

 

EndCall

Disconnect the current call or the

 

current intercom call

 

 

Erase

Reset settings to their defaults

 

 

Exit

Return to the previous screen

 

 

GPickUp

Answer a call that is ringing in

 

another group or on another line

 

 

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Cisco Systems 7975G, 7970G manual Common Phone Tasks