Placing a Call-Additional Options, Corporate | Cisco Systems 7970G

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, press the number, or scroll to it and go off-hook.

•If you make a mistake while dialing, press << to erase digits.

•If parties on a call hear a beep tone, the call may be monitored or recorded. Ask your system administrator for more information.

•Your phone may be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. See your system administrator for more information.

Placing a Call—Additional Options

You can place calls using special features and services that may be available on your phone. See your system administrator for more information about these additional options.

				For more information,
If you want to...	Then...			see...

Place a call while another	1.	Press	for a new line. The first call	Using Hold and Resume,
call is active (using a		is automatically placed on hold.		page 6
different line)	2.	Enter a number.
	2.	Enter a number.

Speed dial a number	Do one of these:			Speed Dialing, page 1
	•	Press	(a speed-dial button).
	•	Use the Abbreviated Dial feature.
	•	Use the Fast Dial feature.

Dial from a corporate	1.	Choose	> Corporate	Using Call Logs, page 1
directory on your phone		Directory (name can vary).
	2.	Enter a name and press Search.
	3.	Highlight a listing and go off-hook.

Dial from a corporate	1.	Open a web browser and go to		Setting Up Phones and
directory on your personal		a WebDialer-enabled		Access Lists for Mobile
computer using		corporate directory.		Connect, page 9
Cisco WebDialer	2.	Click the number that you want
	2.	Click the number that you want
		to dial.

2	OL-22332-01

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Cisco Systems 7970G Placing a Call-Additional Options, Corporate, Setting Up Phones, Access Lists for Mobile, Connect

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Finding Additional Information Cisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest Optional Adjusting the Footstand Optional Using a HeadsetRegistering with Taps Headset Support OL-22332-01 An Overview of Your Phone Understanding Buttons and Hardware Cisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7945G Description Cleaning and Maintaining Accessing Voice MessagesUsing Call Logs, Accessing the Help System Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state Description Menus, Understanding Phone Screen FeaturesIcons, page 7, and Viewing Multiple Calls, Cleaning and Maintaining the Phone Screen Choosing Phone Screen ItemsScreen item Do this Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G If you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP and Sccp Understanding Energy Savings An Overview of Your Phone OL-22332-01 Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Setting Up Phones Access Lists for MobilePlacing a Call-Additional Options Corporate Choose Personal Address Book PersonalDirectory to log Answer or Answering a CallIf you want to Then For more information, see Using AutoAnswer with a Using a Single Phone NumberSending a Call to a Voice Message System, Or EndCall Using Hold and ResumeEnding a Call Using Mute Toggle Microphone on Press Toggle Microphone off Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference Features See Viewing or Removing Conference Participants, Using Join Using cBarge Tip See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference List If you want to Then Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone, Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call CBarge and Barge Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using a Speakerphone Using a Wireless HeadsetUsing Wideband with your Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22332-01 Changing Phone Settings Customizing Rings and Message IndicatorsAccessing Your User Options Web Pages, User Preferences Rings Customizing the Phone Screen Options Web Pages,User Preferences Brightness User Preferences Viewing Angle See Cleaning and Maintaining the Phone Screen, User Preferences Background Images OL-22332-01 Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls. Each Missed Calls, Placed Calls, or Received Calls State, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Press Select Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Message System, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options Device Configuring Features and Services on the Web Using the Personal Directory on the WebChoose User Options Device Click Service URL If you want to Then do this after you log Create a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New Choose User Options Device Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool Setting Up Phone Services on the Web See Configuring Fast Dials on the Web,Click Phone Services Your Phone, Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name Network Understanding Additional Configuration Options If you Then For more information See Using AutoAnswer with a See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call Handling Troubleshooting Your Phone General TroubleshootingSymptom Explanation CallBack fails Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps