Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, use the Navigation button to scroll to it.

If you want to...

Then...

 

 

 

 

 

Switch between

1.

Make sure the call that you want to switch to is highlighted.

connected calls on one

2.

Press Resume.

 

line

 

 

Any active call is placed on hold and the selected call resumes.

 

 

 

 

 

 

Switch between

Press

for the line that you are switching to.

 

connected calls on

If a single call is holding on the line, the call automatically resumes. If

different lines

multiple calls are holding, highlight the appropriate call and press Resume.

 

 

 

 

Switch from a

Press Answer, or if the call is ringing on a different line, press

(flashing).

connected call to

Any active call is placed on hold and the selected call resumes.

 

answer a ringing call

 

 

 

 

 

 

 

 

 

Switching an In-Progress Call to Another Phone

You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination.

If you want to...

Then...

 

 

 

 

Switch an in-progress call on

1.

Press the Mobility softkey and select Send call to mobile.

your desktop phone to a

2.

Answer the in-progress call on your mobile phone.

mobile phone

 

The desktop phone line button turns red

and the handset

 

 

 

 

icons and the calling party number appear on the phone

 

 

display. You cannot use the same phone line for any other

 

 

calls, but if your desk phone supports multiple lines, you can

 

 

use another line to make or receive calls.

 

 

 

 

Switch an in-progress call from a

1.

Hang up the call on your mobile phone to disconnect the

mobile phone to your

 

mobile phone, but not the call.

 

desktop phone

2.

Press the Resume softkey on your desk phone within four

 

 

 

seconds and start talking on the desk phone.

 

 

 

 

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Cisco Systems 7970G, 7975G manual Switching Between Multiple Calls, Switching an In-Progress Call to Another Phone