Understanding Feature Availability | Cisco Systems 7975G, 7970G

An Overview of Your Phone

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the phone screen.

If you want to...	Then...
View the main menu	Press ? on your phone and wait a few seconds for the menu to display.
	Main menu topics include:

•About Your Cisco Unified IP Phone—Details about your phone

•How do I...?—Procedures for common phone tasks

•Calling Features—Descriptions and procedures for calling features

Learn about a button or	Press	? , then quickly press a button or softkey.
softkey

Learn about a menu item	Press	,	, or	to display a feature menu. Highlight a
	menu item, then press ?			twice quickly.
Get help using Help	Press	? . After a second or two, press ? again, or choose Help from
	the main menu.

Understanding Feature Availability

Depending on your phone system configuration, features included in this phone guide may not be available to you or may work differently on your phone. For additional information about feature operation or availability, contact your support desk or system administrator.

You can access many features by either using a softkey or pressing a line button. Although you can configure some features, your system administrator controls most of them.

Here are some details about using softkeys and line buttons to access features:

Feature	Softkey	Line Button Label and Icon

Call Back	CallBack	CallBack

Call Forward	CFwdALL	Forward All

Call Park	Park	Park

Call PickUp	PickUp	PickUp

Conference	Confrn	Conference

Conference List	ConfList	Conference List

Do Not Disturb	DND	Do Not Disturb		or
		Do Not Disturb


End Call	EndCall	End Call

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

11

Image 27

Cisco Systems 7975G, 7970G manual Understanding Feature Availability, Accessing the Help System on Your Phone

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Finding Additional Information Safety and Performance Information Power Outage Using External DevicesCisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Headset Support Adjusting the Footstand OptionalUsing a Headset Registering with Taps OL-22332-01 Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975G Cisco Unified IP Phone 7945G Description Accessing the Help System Cleaning and MaintainingAccessing Voice Messages Using Call Logs, Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Understanding Phone Screen Features Icons, page 7, and Viewing Multiple Calls,Menus, Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do this Understanding Feature Buttons and Menus Cisco Unified IP Phone 7965G and 7945GIf you want to Understanding Feature Availability Accessing the Help System on Your PhoneFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22332-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate Setting Up PhonesAccess Lists for Mobile Placing a Call-Additional Options Personal Directory to logChoose Personal Address Book Answering a Call If you want to Then For more information, seeAnswer or Message System, Using AutoAnswer with aUsing a Single Phone Number Sending a Call to a Voice Using Hold and Resume Ending a CallOr EndCall Toggle Microphone on Press Toggle Microphone off Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System Settings on the Web, Press CFwdALL or Forward AllUser Options Web Pages, Using Do Not Disturb Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference Features Using Join Tip Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants If you want to Then Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed Dialing Using the Personal Directory on the Web, Picking Up a Redirected Call on Your PhonePersonal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared Line Using Barge to Add Yourself to a Shared-Line CallUnderstanding Shared Lines Single-button and Multi-touch Barge CBarge and Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call ID Using Cisco Extension Mobility Change Credentials Press ChangePress ChangePIN Access Lists for Mobile Connect, See Switching an In-Progress Call to Another Phone,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset, Headset, and Speakerphone Using a HandsetUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone OL-22332-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages, User Preferences Viewing Angle Customizing the Phone ScreenOptions Web Pages, User Preferences Brightness User Preferences Background Images See Cleaning and Maintaining the Phone Screen, OL-22332-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each State, Directory Dialing Missed Calls or Received CallsPress EditDial Using Corporate Directory on Your Phone Using Personal Directory on Your PhoneCorporate Directory exact name can vary Press Select Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice Messages Message System, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this If you want to Then do this after you log Configuring Features and Services on the WebUsing the Personal Directory on the Web Choose User Options Device Click Service URL Choose User Options Device Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add New Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Your Phone, Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Click Phone Services Services Feature buttonsProgrammable phone button Controlling User Settings on the Web Controlling Line Settings on the WebChoose User Options User Settings Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration Options Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco Extension CallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation If you are asked to Then Viewing Phone Administration Data Using the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps