Basic Call Handling, For more information | Cisco Systems 7975G

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

					For more information,
If you want to...	Then...				see...

Place a call using the handset	Pick up the handset and enter a number.				An Overview of Your
					Phone, page 1

Place a call using the	Press		and enter a number.		Using a Handset,
speakerphone					Headset, and
					Speakerphone, page 1

Place a call using a headset	Press		and enter a number. Or, if		Using a Handset,
	is lit, press New Call and enter a number.				Headset, and
					Speakerphone, page 1

Redial a number	Press Redial to dial the last number, or				Using Call Logs, page 1
	press the Navigation button (with the
	phone idle) to see your Placed Calls.

Place a call while another call	1.	Press Hold.			Using Hold and Resume,
is active (using the same line)	2.	Press New Call.			page 6
	2.	Press New Call.
	3.	Enter a number.

Dial from a call log	1.	Choose		> Missed Calls,	Using Call Logs, page 1
		Received Calls, or Placed Calls.
	2.	Select the listing or scroll to it and go
		off-hook.

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook by lifting the handset, or pressing Dial, , or .

Cisco Unified IP Phone User Guide for Cisco Unified Communications Manager 8.6 (SCCP and SIP)

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Cisco Systems 7975G Basic Call Handling, Placing a Call-Basic Options, For more information, If you want to Then See, Tips

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance Information Using External Devices Power OutageCisco Product Security Overview Accessibility Features Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip Required Headset Support Adjusting the Footstand OptionalUsing a Headset Registering with Taps OL-22332-01 Understanding Buttons and Hardware An Overview of Your Phone Cisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7975G Cisco Unified IP Phone 7945G Description Accessing the Help System Cleaning and MaintainingAccessing Voice Messages Using Call Logs, Understanding Lines and Calls Icon Line or call state Description Understanding Line and Call Icons Icons, page 7, and Viewing Multiple Calls, Understanding Phone Screen FeaturesMenus, Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Screen item Do this Cisco Unified IP Phone 7965G and 7945G Understanding Feature Buttons and MenusIf you want to Accessing the Help System on Your Phone Understanding Feature AvailabilityFeature Softkey Line Button Label and Icon Understanding Energy Savings Understanding SIP and Sccp An Overview of Your Phone OL-22332-01 If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more information Corporate Setting Up PhonesAccess Lists for Mobile Placing a Call-Additional Options Directory to log PersonalChoose Personal Address Book If you want to Then For more information, see Answering a CallAnswer or Message System, Using AutoAnswer with aUsing a Single Phone Number Sending a Call to a Voice Ending a Call Using Hold and ResumeOr EndCall Toggle Microphone on Press Toggle Microphone off Using Mute Switching an In-Progress Call to Another Phone Switching Between Multiple Calls Viewing Multiple Calls Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System Press CFwdALL or Forward All Settings on the Web,User Options Web Pages, Making Conference Calls Using Do Not DisturbPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference Features Using Join Tip Using cBarge Press ConfList or Conference List See Using Conference,Placing or Receiving Intercom Calls Viewing or Removing Conference Participants If you want to Then Directory on Your Phone, Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Using the Personal Directory on the Web,Personal Directory on Your Phone, Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using Barge to Add Yourself to a Shared-Line Call Using a Shared LineUnderstanding Shared Lines Single-button and Multi-touch Barge CBarge and Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration If you Then Tracing Suspicious CallsPrioritizing Critical Calls Press Mcid or Malicious Call ID Using Cisco Extension Mobility Press Change Change CredentialsPress ChangePIN See Switching an In-Progress Call to Another Phone, Access Lists for Mobile Connect,See Answering a Call, See Placing a Call-Additional Options, OL-22332-01 Using a Handset Using a Handset, Headset, and SpeakerphoneUsing a Headset Choose User Preferences Audio Preferences Wideband Headset Using a SpeakerphoneUsing a Wireless Headset Using Wideband with your Headset Using AutoAnswer with a Headset or Speakerphone OL-22332-01 User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Accessing Your User Options Web Pages, User Preferences Viewing Angle Customizing the Phone ScreenOptions Web Pages, User Preferences Brightness User Preferences Background Images See Cleaning and Maintaining the Phone Screen, OL-22332-01 Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each State, Missed Calls or Received Calls Directory DialingPress EditDial Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Press Select Press Fast Dial Personal Directory Personal Fast Dials Customizing Rings and Message Indicators, Accessing Voice Messages Message System, Options Device Using the User Options Web PagesAccessing Your User Options Web Pages If you want to Then do this If you want to Then do this after you log Configuring Features and Services on the WebUsing the Personal Directory on the Web Choose User Options Device Click Service URL Choose User Options Device Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Click Add New Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Your Phone, Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Click Phone Services Feature buttons ServicesProgrammable phone button Controlling Line Settings on the Web Controlling User Settings on the WebChoose User Options User Settings Set up call forwarding Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration Options Advanced Call Handling See Using AutoAnswer with aSee Using BLF to Determine a Line See Using Cisco Extension CallBack fails Troubleshooting Your PhoneGeneral Troubleshooting Symptom Explanation If you are asked to Then Viewing Phone Administration Data Using the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps