Want to make a priority

Enter the MLPP access number (provided by your system

(precedence) call

administrator) followed by the phone number.

 

 

Hear a special ring (faster than usual)

You are receiving a priority (precedence) call. An MLPP icon

or special call waiting tone

on your phone screen indicates the priority level of the call.

 

 

Want to view priority level of a call

Look for an MLPP icon on your phone screen:

 

Priority call

 

Medium priority (immediate) call

 

High priority (flash) call

 

Highest priority (flash override) or Executive

 

Override call

 

Higher priority calls are displayed at the top of your call list.

 

If you do not see an MLPP icon, the priority level of the call

 

is normal (routine).

 

 

Want to accept a higher-priority call

Answer the call as usual. If necessary, end an active call first.

 

 

Hear a continuous tone interrupting

You or the other party are receiving a call that must preempt

your call

the current call. Hang up immediately to allow the higher

 

priority call to ring through.

 

 

Tips

When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones.

If you enter an invalid MLPP access number, a verbal announcement will alert you of the error.

An MLPP-enabled call retains its priority and preemptive status when you:

Put the call on hold

Transfer the call

Add the call to a three-way conference

Answer the call using PickUp

MLPP overrides the Do Not Disturb (DND) feature.

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) enables you to temporarily configure a Cisco Unified IP Phone as your own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features, established services, and web-based settings. Your system administrator must configure EM for you.

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Cisco Systems 7970G, 7975G manual Using Cisco Extension Mobility, Tips