Picking Up a Redirected Call on Your Phone | Cisco Systems 7970G

If you want to...	Then...

Use Fast Dial	1.	Create a Personal Address Book entry and assign a Fast Dials code. See
		Using the Personal Directory on the Web, page 2.
	2.	To place a call, access the Fast Dial service on your phone. See Using
		Personal Directory on Your Phone, page 4.

Picking Up a Redirected Call on Your Phone

Call PickUp enables you to answer a call that is ringing on a coworker’s phone by redirecting the call to your phone. You might use Call PickUp if you share call-handling tasks with coworkers.

If you want to...	Then...

Answer a call that is ringing on	1. Press the PickUp softkey or button. You might have to go
another extension within your call		off-hook to display the softkey.
pickup group		If your phone supports auto-pickup, you are now
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1. Press the GPickUp softkey or the Group PickUp button.
another extension outside of your		You might have to off-hook to display the softkey.
call pickup group	2.	Enter the group pickup number.
	2.	Enter the group pickup number.
		If your phone supports auto-pickup, you are now
		connected to the call.
	3.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1. Press the OPickUp softkey or the Other PickUp button.
another extension in your group or		(You might have to off-hook to display the softkey.)
in an associated group		If your phone supports auto-pickup, you are now
		If your phone supports auto-pickup, you are now
		connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on a	1. Press the GPickUp softkey or the Group PickUp button.
particular extension (line number)		You might have to off-hook to display the softkey.
	2.	Enter the line number with the call that you want to pick
		up. For example, if the call that you want to pick up is
		ringing on line 12345, enter 12345.
	3.	If your phone supports auto-pickup, you are now
		connected to the call.
	4.	If the call rings, press Answer to connect to the call.

2	OL-22332-01

Image 50

Cisco Systems 7970G, 7975G manual Picking Up a Redirected Call on Your Phone, Using the Personal Directory on the Web

Contents

Americas Headquarters Page Common Phone Tasks Phone Screen Icons Contents Viewing or Removing Conference Participants Using a Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Safety and Performance Information Finding Additional Information Cisco Product Security Overview Power OutageUsing External Devices Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest Optional Registering with Taps Adjusting the Footstand OptionalUsing a Headset Headset Support OL-22332-01 An Overview of Your Phone Understanding Buttons and Hardware Cisco Unified IP Phone 7975G Cisco Unified IP Phone 7970G and 7971G-GE Cisco Unified IP Phone 7945G Description Using Call Logs, Cleaning and MaintainingAccessing Voice Messages Accessing the Help System Understanding Lines and Calls Understanding Line and Call Icons Icon Line or call state Description Menus, Understanding Phone Screen FeaturesIcons, page 7, and Viewing Multiple Calls, Screen item Do this Cleaning and Maintaining the Phone ScreenChoosing Phone Screen Items Cisco Unified IP Phone 7975G, 7971G-GE, and 7970G If you want to Understanding Feature Buttons and MenusCisco Unified IP Phone 7965G and 7945G Feature Softkey Line Button Label and Icon Understanding Feature AvailabilityAccessing the Help System on Your Phone Understanding SIP and Sccp Understanding Energy Savings An Overview of Your Phone OL-22332-01 For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Setting Up PhonesAccess Lists for Mobile Corporate Choose Personal Address Book PersonalDirectory to log Answer or Answering a CallIf you want to Then For more information, see Sending a Call to a Voice Using AutoAnswer with aUsing a Single Phone Number Message System, Or EndCall Using Hold and ResumeEnding a Call Using Mute Toggle Microphone on Press Toggle Microphone off Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number User Options Web Pages, Settings on the Web,Press CFwdALL or Forward All Press DND or Do Not Disturb Using Do Not DisturbMaking Conference Calls Using Conference Features See Viewing or Removing Conference Participants, Using Join Using cBarge Tip Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List If you want to Then Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Personal Directory on Your Phone, Using the Personal Directory on the Web,Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call CBarge and Barge Single-button and Multi-touch Barge Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls VPN Configuration Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then Using Cisco Extension Mobility Press ChangePIN Change CredentialsPress Change See Answering a Call, Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Placing a Call-Additional Options, OL-22332-01 Using a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset Using Wideband with your Headset Using a SpeakerphoneUsing a Wireless Headset Choose User Preferences Audio Preferences Wideband Headset Using AutoAnswer with a Headset or Speakerphone OL-22332-01 Accessing Your User Options Web Pages, Changing Phone SettingsCustomizing Rings and Message Indicators User Preferences Rings User Preferences Brightness Customizing the Phone ScreenOptions Web Pages, User Preferences Viewing Angle See Cleaning and Maintaining the Phone Screen, User Preferences Background Images OL-22332-01 Missed Calls, Placed Calls, or Received Calls. Each Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls State, Press EditDial Directory DialingMissed Calls or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneUsing Personal Directory on Your Phone Press Fast Dial Press Select Personal Directory Personal Fast Dials Accessing Voice Messages Customizing Rings and Message Indicators, Message System, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options Device Choose User Options Device Click Service URL Configuring Features and Services on the WebUsing the Personal Directory on the Web If you want to Then do this after you log Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options Device Setting Up Speed Dials on the Web Using the Address Book Synchronization Tool Click Phone Services Setting Up Phone Services on the WebSee Configuring Fast Dials on the Web, Your Phone, Programmable phone button ServicesFeature buttons Choose User Options User Settings Controlling User Settings on the WebControlling Line Settings on the Web Set up call forwarding Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Configuration Host Name Network Understanding Additional Configuration Options If you Then For more information See Using Cisco Extension See Using AutoAnswer with aSee Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting CallBack fails Viewing Phone Administration Data If you are asked to Then Using the Quality Reporting Tool OL-22332-01 Cisco One-Year Limited Hardware Warranty Terms OL-22332-01 Index OL-22332-01 Page OL-22332-01 Page Taps