OL-11497-03 | Cisco Systems Cisco 12406, Cisco 12006 manual

Chapter 5 Field Diagnostics for the Cisco 12000 Series Router

Using the diag Command

	Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide
5-20	OL-11497-03

Image 240

Cisco Systems Cisco 12406, Cisco 12006 manual OL-11497-03

Contents

Corporate Headquarters Page Copyright 2001-2006, Cisco Systems, Inc. All rights reserved Page Definitions of Service Request Severity PurposeCisco.com Power-Up/Down Control Code Download DiagnosticsLine Cards Air Filters Site Wiring Site Requirement Guidelines Cisco IOS Software Images Specify a Boot Image Problem Solving with SubsystemsTroubleshooting the Cooling Subsystem If You Need More Information Series Router Upgrading the RP and Line Card Memory Xii Audience Purpose Organization Document Conventions Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Psirt Obtaining Technical Assistance Cisco Technical Support and Documentation WebsiteLink on this page has the current PGP key ID in use Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Xxiii Xxiv Product Overview Introduction Product Description Cisco 12006 and Cisco 12406 router Front View Product Overview Product Description Product Overview Product Description Cisco 12006 and Cisco 12406 router Rear View Physical and Functional Description ChassisRP and Line Card Slots Switch Fabric Card Slots Alarm Card SlotsChassis Backplane Power Cooling Multigigabit Crossbar Switch Fabric Switch Fabric Card Types Nonredundant and Redundant System Configurations Switch Fabric Switching Capacity and Router Type Switch Fabric Redundancy Maintenance Bus Power-Up/Down ControlDevice Discovery Diagnostics Environmental Monitoring and AlarmsCode Download Route Processors Route Processor Functions Route Processor Types Gigabit Route Processor Product Overview Route Processors GRP Layout GRP Memory Components Type Size Quantity Description Location Sram Total Dram Product Numbers Dram Sockets Number of DIMMs Reset AUX Coll RX Link MII System Status LEDs Soft Reset Switch GRP Alphanumeric LED Displays Partial Faceplate Pcmcia Slots Asynchronous Serial PortsPcmcia Slot 0 Bottom Pcmcia Slot 1 Top Type I or Empty Ethernet Port Performance Route Processor Performance Route Processor Front View Product Overview Route Processors PRP Horizontal Orientation PRP Memory Components SdramSimm Sdram Flash Disk Size Product Number 64 MB MEM-12KRP-FD64= 128 MB MEM-12KRP-FD128=MEM-12KRP-FD1G= Soft Reset Switch Flash Disk Slots Ethernet Ports Line Cards 10 Sample Line Cards Alarm Cards Alarm Alarm Output Function Clock and Scheduler Card and Switch Fabric Card StatusAlarm Card Status Power Subsystems Power Source MonitoringAlarm Relay Contact Connector AC Power Subsystem AC PDU 12 AC Power Distribution Unit AC-Input Power Supply 13 AC-Input Power Supply Product Overview Power Subsystems DC Power Subsystem LED Label Function State Description 14 DC Power Distribution Unit Power a DC-Input Power Entry Module 16 DC-Input Power Entry Module Green PEM is operating normally in a powered-on Condition MiswireLED Label Color Function Output OK Power Distribution Blower Module Top view Air Filters 18 Air Filter Locations Cable-Management System 19 Chassis Cable-Management System Technical Specifications Field-Replaceable Units Preparing for Installation Safety and Compliance Tools and Equipment General Safety Guidelines Preparing for Installation Safety and Compliance Compliance and Safety Information Laser SafetyLifting Guidelines Preventing Electrostatic Discharge Damage Attaching an ESD-Preventive Strap Safety with Electricity Site Requirement Guidelines Environmental GuidelinesAirflow Temperature and Humidity Rack-Mounting GuidelinesTypes of Equipment Racks Equipment Dimensions and Site Layout 17.234 23.137 30.877 740 18.950 Preparing for Installation Site Requirement Guidelines Ventilation Power Connection Guidelines Power Connection Guidelines for AC-Powered Routers Label Description Cisco Product Number Power Connection Guidelines for DC-Powered Routers Grounding Connections Supplemental Bonding and Grounding Port for Nebs Compliance Cable Lug Place ground wire in the lug Crimp the lug Crimping the Lug Site Wiring Electromagnetic InterferenceDistance Limitations Unpacking and Repacking the Router Site Preparation Checklist Date Initials OL-11497-03 Installing the Router Installing a Router Installing the Rack-Mount Brackets Optional Installing the Optional Rack-Mount BracketsTools and Equipment Required Installing the Optional Rack-Mount Brackets Installing Center-Mount Brackets Optional Lower and Upper Center-Mount Brackets Installing the Optional Center-Mount Brackets That it is at the same height as the lower right bracketRails Repeat through for both upper center-mount brackets Installing the Chassis in a Rack Power supply OL-11497-03 Installing the Chassis on a Tabletop or Flat Surface Supplemental Bonding and Grounding Connections Gigabit Route PR Ocessor Connecting RP and Line Card Cables Chassis Cable-Management Bracket Connecting Alarm Card Cables Connecting to the Console and Auxiliary Ports GRP Console and Auxiliary Ports GRP Console DCE and Auxiliary DTE Port Connections GRP Console Port Signals GRP Auxiliary Port SignalsPin Signal Input/Output Description RTS CTSRing PRP Console and Auxiliary Ports PRP Console and Auxiliary Port Connections PRP Console Port Signals Console Port Pin Signal Input/Output DescriptionOutput Data Terminal Ready TxD Transmit Data RxD Input Receive Data Installing a Flash Memory Card PRP Auxiliary Port SignalsAuxiliary Port Pin Signal Output Request To Send 10 Flash Memory Card Slot Opening Connecting the GRP to an Ethernet Network 11 RJ-45 and MII Ethernet Connections Pin1 Out Input/Output Description Code MDCYes Receive Data RxD Pin Out Input/Output Description Code COLCRS Mdio Connecting the PRP to an Ethernet Network Pin SignalTermination Network 14 Using the Ethernet Port on the PRP Ethernet Port Pin Signal Description PRP Ethernet ConnectionsRJ-45 receptacle Category 5 UTP cable with plug Crossover Cable Pinout for Connecting Two PRPs Connecting to an AC Power Source Lists Ieee 802.3u physical characteristics for 100BASE-TXParameter RJ-45 Parameter Router Power Combination 18 AC Power Distribution Unit Connecting to a DC Power Source Captive screws four DC PDU + GND Power On the Router Alarm IOS Software Configuration for the Router Cisco IOS Software Images Conditions to Check Before System Startup Overview of the Boot Process Starting the Router and Observing Initial Conditions OL-11497-03 RP Alphanumeric LED Display Meaning Source RP Interfaces Using the RP LEDs RP IOSPRI SEC Link Coll PRP Interfaces Using the PRP LEDs Indicates the port is enabled Cisco IOS software that the system is running System Configuration Dialogue External Network Interface Manually Booting the System Locating a Valid Cisco IOS Software Image Booting from the Cisco IOS Software Image Command Description Router Configuration Setup CommandBefore You Begin User Interface Command Modes Global Configuration ModeCisco IOS User Interface User Exec Mode Privileged Exec Mode Interface Configuration Mode Subinterface Configuration ModeROM Monitor Mode Configuration Changes Setup Command Interactive Script Example SDCC1/0 Configuring interface POS1/0 Is this interface in use?yes Configuring Global Parameters PasswordsHost Name Configuring Network Interfaces Protocols GRP Ethernet Interfaces PRP Ethernet Interfaces Line Card Interfaces Show version Command Checking the Software Version Verifying the Running Configuration Settings Show running Config Command Example No service tcp-small-servers Hostname Router Saving the Running Configuration Settings to Nvram Reviewing the Running Configuration SettingsShow startup-config Command No logging trap Using Flash Memory Cards in the RP Installing the Flash Memory Card in a RP Removing the Flash Memory Card from an RP Formatting a Flash Memory Card Specify a Boot Image Router# format slot0 Flash Memory Console Commands Router# cd slot1 Router# cd bootflash 14 Squeeze Command Functions Example Booting from Flash Memory Copying Files Where Specifies the source and name of the file to beCopied Copying a Cisco IOS Software Image Router# copy tftpnew.image slot0new.image Copying Cisco IOS Software Updates Reboot the system Router# copy slot1image.new slot0image.new Copying Files Between RP Memory and a Flash Memory Card Startup-config Specifies the source of the file to be copied Nvram Router# copy startup-config slot0myfile2 Copy running-config slot0slot1filename Router# copy startup-config running-config Specifies the destination Nvram of the file to be If You Need More Information Locked Blocks in Flash Memory Cards Installing the Router If You Need More Information OL-11497-03 Performing Other Configuration Tasks Configuring the Software Configuration Register Bit Number1 Value Definition/Function Boot Field Definition Bit Number Boot Field Settings Boot slot # imagename command Configuration Register Settings Configuration register is 0x141 will be 0x102 at next reload Bits in the Software Configuration Register Action/Filename Bit Bit Address net host Data Transmission Rate bps9600 4800 1200 2400 Recovering a Lost Password Rommon 1 config-register Press Return Problem Solving with Subsystems Identifying Startup Problems Using LEDs to Gather Information AC-Input Power Supply LEDs Shows the location of the LEDs on the power supply faceplate Summarizes the function of these indicators DC-Input Power Entry Module LEDs Amber Indicates input is wired backward at the PDU input Blower Module LEDs Shows the location of the LEDs on the blower module Alarm Card LEDs RP Alphanumeric LED Displays RP Alphanumeric LED Displays Partial Faceplate View Troubleshooting the Power Subsystem Troubleshooting the AC-Input Power Subsystem OL-11497-03 OL-11497-03 Troubleshooting the DC-Input Power Entry Module OL-11497-03 Troubleshooting the Processor Subsystem Troubleshooting the RP OL-11497-03 LED Display Indications Troubleshooting the Line Cards LED Display1 Indications2 Init MEM Init LromRDY Romi GET Fabl Troubleshooting by Using the Alarm Cards Monitoring Alarm Card StatusMonitoring Switch Fabric Status Monitoring Critical, Major, and Minor Alarm Status Troubleshooting the Cooling Subsystem OL-11497-03 Field Diagnostics for Cisco 12000 Series Router Diagnostics Overview Fpga Overview Router# diag 0 verbose update-fpgas Mbus Using Diagnostics Obtain and Place the Diagnostics Image Upgrade the Fpga Image on a Line Card Diag slot-numberupdate-fpga source tftp flash source-path Using the diag Command For Tftp boot servers, the source path would typically beCisco 12000 Series Router Line Cards Diag Command Reference Lists the diag command options and their descriptionsCisco 12000 Series Router RPs Cisco 12000 Series Router SFCs and CSCs Specifies that the source of the diagnostic image is a Tftp Also see the dl-timeout-plus optionPath to the diagnostic image. The name of the image file is Line card testing only Field diagnostic testing. If you use this keyword, you Must use the microcode reload slot global configurationCommand, or manually remove and insert the line card to Power it up in the slot so that the RP recognizes the line Optional Updates flash memory with field-programmable Diagnostics download image. This option limits the fieldDiagnostics session to one task updating the Fpga images Flash memory on the line card. No other testing is OL-11497-03 Evadminfdiag Output Examples Test types FDIAGSTATDONE7 Router # diag 7 prev FDIAGSTATDONE3 OL-11497-03 OL-11497-03 Maintaining the Router Powering Down the Router Removing and Installing the Front Door on Maintaining the Router Front Door Latch Opening the Front Door Removing or Installing Hinge Pins Bumpers Pivot blocks Removing the Bumpers and Pivot Blocks Cleaning or Replacing the Air Filters Air filter door Air filters Removing the Air Filters Removing and Replacing the Blower Module Carrying handle Captive screws 2 on each side Removing the Blower Module OL-11497-03 Troubleshooting the Blower Installation Carrying handle Guide pins Captive screws 2 on each side Removing and Replacing AC and DC Power Subsystem Components Installation Guidelines Power Supply and PDU Compatibility AC Power Supply PWR-GSR6-AC= AC Power Supply 12000/6-AC-PEM= DC PDU GSR6-DC-PDU= DC PDU 12000/6-DC-PDU= Installing Upgrade Kits Removing and Replacing an AC PEM AC PEMCaptive screws/release levers Maintaining the Router Removing and Replacing an AC PEM Releasing the AC Power Supply Seating the AC Power Supply Troubleshooting the AC Power Supply Installation Maintaining the Router Removing and Replacing an AC PEM Removing and Replacing an AC PDU 10 identifies the components of the AC PDU Maintaining the Router Removing and Replacing an AC PDU 11 Unseating the AC Power Supply 12 Removing the Blower Module 13 Removing the AC PDU 14 Installing the Blower Module 15 Seating the AC Power Supply Removing and Replacing a DC PEM DC PEM Maintaining the Router Removing and Replacing a DC PEM 17 Releasing the DC Power Supply 18 Seating the DC Power Supply Troubleshooting the DC Power Supply Installation Maintaining the Router Removing and Replacing a DC PEM Removing and Replacing a DC PDU 19 identifies the components of the DC PDU Maintaining the Router Removing and Replacing a DC PDU 20 Unseating the DC Power Supply 21 Removing the Blower Module 22 Disconnecting the DC Power Leads Negative -, b positive +, c ground 23 Removing the DC PDU 24 Installing the Blower Module 25 Disconnecting the DC Power Leads 26 Seating a DC Power Supply Maintaining the Router Removing and Replacing a DC PDU Removing and Installing an RP or a Line Card Tools and Equipment Removing an RP or Line Card 28 Removing an RP or Line Card from the Card Cage Installing an RP or Line Card Adding an RP or Line Card Or to another grounded, bare metal surfaceIdentify the card slot for the new line card Remove the blank faceplate covering the card slot Installing a Line Card Cable-Management Bracket For fiber-optic or Copper cable Line cards OL-11497-03 Reconnecting Cables to a Line Card 30 Line Card Cable-Management Brackets with Velcro Straps OL-11497-03 31 CSC, SFC, and Alarm Card Slot Locations Removing and Installing a Clock and Scheduler Card Removing a Clock and Scheduler Card CSC Installing a Clock and Scheduler Card Verifying the Installation of the Clock and Scheduler Card Removing and Installing a Switch Fabric Card 33 Alarm Card LEDs On/Off Conditions Removing a Switch Fabric Card SFCLoosen the captive screw on each side of the SFC faceplate Slide the SFC halfway out of the slot, then stop Installing a Switch Fabric Card Verifying the Installation of the Switch Fabric Card Tighten the captive screw on each side of the SFC faceplate Removing and Installing an Alarm Card 35 Removing and Installing an Alarm Card Removing an Alarm Card Installing an Alarm Card Verifying the Installation of the Alarm Card Removing and Installing the Chassis Preparing the Replacement Chassis Before You Begin Disconnecting Power from the Power Distribution Unit Disconnecting RP CablesPreparing the Defective Chassis Disconnecting Line Card Interface Cables Disconnecting Alarm Card CablesTransferring System Components PDU Transferring RP and Line Cards Transferring the Power Modules Transferring the Power Distribution UnitTransferring the Blower Module Removing the Chassis Removing the Chassis from a Tabletop or Flat SurfaceRemoving the Chassis from the Equipment Rack Installing the Replacement Chassis Installing the Chassis on a Tabletop or Flat Surface Reconnecting Cables to the Replacement Chassis Installing the Chassis in the Equipment RackReconnecting RP Cables Reconnecting Alarm Cards Cables Reconnecting Power to the Router Installing the Blower ModuleReconnecting Line Card Network Interface Cables Upgrading the RP and Line Card Memory OL-11497-03 Technical Specifications Specifications Description Value Table A-2 AC-Input Power Supply Electrical Specifications Table A-3 DC Power Entry Module Electrical Specifications Table A-4 Environmental Specifications Alarm Card Alarm Relay Connector Specifications Router Performance Upgrades and Model IdentificationPin Name Definition Switch Fabric Identification Model Chassis SlotsGbps SFC and CSC OL-11497-03 Numerics GRP Auxiliary port 3-14,3-16console port 3-14Ethernet portPRP IN-3 Connecting devices to 3-14description Pinout table IN-4 Dimm installation caution 1-20,1-29 Attribute summary -19configurations 1-19descriptionEMC Blank card filler panel caution Attribute summary -19description IN-6 Pcmcia IN-7 Nvram GRP IN-8 Alphanumeric LED displays description 3-41function IN-9 IN-10 Selv circuit connections 3-19saving the configuration file Sdram PRP IN-12 Auxiliary port Console port Ethernet port connections IN-14