Cisco Systems Cisco 12006, Cisco 12406

Chapter 5 Field Diagnostics for the Cisco 12000 Series Router

Using the diag Command

5-12

Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide

OL-11497-03

update-fpga (Optional) Updates flash memory with field-programmable

gate array (FPGA) image(s) from the current field

diagnostics download image. This option limits the field

diagnostics session to one task: updating the FPGA images

in flash memory on the line card. No other testing is

performed during this session. This option updates ALL

FPGA images in flash memory. This process is

nonselective in cases where a line card contains multiple

FPGAs.

Note DO NOT unplug the line card or terminate the field

diagnostics session during this test.

messaging Provides additional troubleshooting information.

Table 5-1 diag Command Reference (continued)

Command Description

Contents

Main Page Page Page CONTENTS Page Page Page Page Page Page Page Preface Audience Purpose Organization Document Conventions Obtaining Documentation Cisco.com Product Documentation DVD Ordering Documentation Documentation Feedback Cisco Product Security Overview Reporting Security Problems in Cisco Products Obtaining Technical Assistance Cisco Technical Support and Documentation Website Submitting a Service Request Definitions of Service Request Severity Obtaining Additional Publications and Information Page Page Product Overview Introduction Product Description 8 3 6 1 2 7 Page Page Page Physical and Functional Description Chassis RP and Line Card Slots Switch Fabric Card Slots Alarm Card Slots Chassis Backplane Power Cooling Multigigabit Crossbar Switch Fabric Switch Fabric Card Types Nonredundant and Redundant System Configurations Switch Fabric Switching Capacity and Router Type Switch Fabric Redundancy Maintenance Bus Power-Up/Down Control Device Discovery Code Download Diagnostics Environmental Monitoring and Alarms Route Processors Route Processor Functions Route Processor Types Gigabit Route Processor Page 1-18 Figure 1-5 GRP Layout GRP Memory Components DRAM SRAM NVRAM Flash Memory System Status LEDs AUX Soft Reset Switch PCMCIA Slots Asynchronous Serial Ports Ethernet Port Performance Route Processor Page 5 7 8 109 6 PRP Memory Components SDRAM SRAM NVRAM Flash Memory System Status LEDs Soft Reset Switch Flash Disk Slots Ethernet Ports Asynchronous Serial Ports Line Cards 1-34 Figure 1-10 Sample Line C ards Alarm Cards Alarm Output Function Clock and Scheduler Card and Switch Fabric Card Status Alarm Card Status Power Source Monitoring Alarm Relay Contact Connector Power Subsystems AC Power Subsystem AC PDU Page AC-Input Power Supply Page DC Power Subsystem DC PDU Page DC-Input Power Entry Module Page Page Power Distribution Blower Module Top view Air Filters Cable-Management System Page Field-Replaceable Units Technical Specifications Preparing for Installation Tools and Equipment Safety and Compliance General Safety Guidelines Page Compliance and Safety Information Laser Safety Lifting Guidelines Preventing Electrostatic Discharge Damage 2-7 Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide OL-11497-03 Chapter 2 Preparing for Installation Preventing Electrostatic Discharge Damage AUX Attaching an ESD-Preventive Strap Figure 2-1 Attaching an ESD-Preventive Strap to the Cisco 12006 and Cisco 12406 Router Chassis Caution Periodically check the resistance value of the antistatic wrist strap. The resistance CONSOLE CISCO 12000 Safety with Electricity Site Requirement Guidelines Environmental Guidelines Airflow Temperature and Humidity Rack-Mounting Guidelines Types of Equipment Racks Equipment Dimensions and Site Layout Page Ventilation Power Connection Guidelines Power Connection Guidelines for AC-Powered Routers Page Power Connection Guidelines for DC-Powered Routers Grounding Connections Page Page Page Site Wiring Electromagnetic Interference Distance Limitations Unpacking and Repacking the Router Site Preparation Checklist Page Page Installing the Router Installing a Router Installing the Rack-Mount Brackets (Optional) Tools and Equipment Required Installing the Optional Rack-Mount Brackets 3-4 Installing Center-Mount Brackets (Optional) Tools and Equipment Required Installing the Optional Center-Mount Brackets Installing the Chassis in a Rack Page Installing the Chassis on a Tabletop or Flat Surface Supplemental Bonding and Grounding Connections 3-10 Connecting RP and Line Card Cables Page Connecting Alarm Card Cables Connecting to the Console and Auxiliary Ports GRP Console and Auxiliary Ports Page GRP Console Port Signals GRP Auxiliary Port Signals Page PRP Console and Auxiliary Ports PRP Console Port Signals PRP Auxiliary Port Signals Installing a Flash Memory Card Page Connecting the GRP to an Ethernet Network Page Page Connecting the PRP to an Ethernet Network Page PRP Ethernet Connections 1 2 Page Connecting to an AC Power Source Page Page Connecting to a DC Power Source Page Page Power On the Router Page IOS Software Configuration for the Router Cisco IOS Software Images Conditions to Check Before System Startup Overview of the Boot Process Starting the Router and Observing Initial Conditions Page RP Alphanumeric LED RP Interfaces Using the RP LEDs GRP Interfaces Using the GRP LEDs AUX PRP Interfaces Using the PRP LEDs Page System Configuration Dialogue External Network Interface Manually Booting the System Locating a Valid Cisco IOS Software Image Booting from the Cisco IOS Software Image Router Configuration Before You Begin setup Command Global Configuration Mode Cisco IOS User Interface User Interface Command Modes User EXEC Mode Privileged EXEC Mode Global Configuration Mode Interface Configuration Mode Subinterface Configuration Mode ROM Monitor Mode Configuration Changes 3-54 setup Command Interactive Script Example 3-55 Page Configuring Global Parameters Host Name Passwords Protocols Configuring Network Interfaces GRP Ethernet Interfaces PRP Ethernet Interfaces Line Card Interfaces Checking the Software Version show version Command Verifying the Running Configuration Settings show running Config Command Example 3-63 Note For more information on a specific line card, see the line card installation and Saving the Running Configuration Settings to NVRAM Reviewing the Running Configuration Settings show startup-config Command 3-65 Using Flash Memory Cards in the RP Installing the Flash Memory Card in a RP Removing the Flash Memory Card from an RP Formatting a Flash Memory Card Specify a Boot Image Flash Memory Console Commands Page Page Booting from Flash Memory Copying Files Page Copying a Cisco IOS Software Image Copying Cisco IOS Software Updates Page Copying Files Between RP Memory and a Flash Memory Card Copying Configuration Files from RP NVRAM to a Flash Memory Card Page Page Copying a Configuration File from RP DRAM to a Flash Memory Card Copying a Configuration File from a Flash Memory Card to RP NVRAM Locked Blocks in Flash Memory Cards If You Need More Information Cisco IOS Software Configuration Information and Support Page Page Troubleshooting the Installation Performing Other Configuration Tasks Configuring the Software Configuration Register Page Page Boot Field Settings Page Configuration Register Settings Page Bits in the Software Configuration Register Page Page Recovering a Lost Password Page Page Problem Solving with Subsystems Identifying Startup Problems Using LEDs to Gather Information AC-Input Power Supply LEDs Page DC-Input Power Entry Module LEDs Blower Module LEDs Alarm Card LEDs RP Alphanumeric LED Displays Troubleshooting the Power Subsystem Troubleshooting the AC-Input Power Subsystem Page Page Troubleshooting the DC-Input Power Entry Module Page Troubleshooting the Processor Subsystem Troubleshooting the RP Page Page Troubleshooting the Line Cards Page Troubleshooting by Using the Alarm Cards Monitoring Alarm Card Status Monitoring Switch Fabric Status Monitoring Critical, Major, and Minor Alarm Status Troubleshooting the Cooling Subsystem Page Field Diagnostics for the Cisco 12000 Series Router Diagnostics Overview FPGA Overview Page 5-5 Using Diagnostics Obtain and Place the Diagnostics Image Upgrade the FPGA Image on a Line Card Using the diag Command Cisco 12000 Series Router Line Cards Cisco 12000 Series Router RPs Cisco 12000 Series Router SFCs and CSCs diag Command Reference Page Page Page Page 5-14 Output Examples 5-15 5-16 5-17 5-18 The following example shows the output of a line card test with the update-fpga option specified. 5-19 Page Maintaining the Router Powering Down the Router Removing and Installing the Front Door on Cisco 12006 and Cisco 12406 Enhanced Series Router 6-4 Cisco 12006 and Cisco 12406 Router Installation and Configuration Guide OL-11497-03 GIGABIT SWITCH ROUTER AUX GIGABIT ROUTE PROCESSOR Page Page Cleaning or Replacing the Air Filters Page Removing and Replacing the Blower Module Page Page Troubleshooting the Blower Installation 2 31 Removing and Replacing AC and DC Power Subsystem Components Installation Guidelines Power Supply and PDU Compatibility Page Page Installing Upgrade Kits Removing and Replacing an AC PEM Page Page Page Troubleshooting the AC Power Supply Installation Page Removing and Replacing an AC PDU Page Page Page Page Page Page Removing and Replacing a DC PEM Page Page Page Troubleshooting the DC Power Supply Installation Page Removing and Replacing a DC PDU Page Page Page Page Page 2 31 Page Page Page Removing and Installing an RP or a Line Card Removing an RP or Line Card Page Installing an RP or Line Card Adding an RP or Line Card Installing a Line Card Cable-Management Bracket Page Reconnecting Cables to a Line Card Page Removing and Installing a Clock and Scheduler Card, Switch Fabric Card, or Alarm Card Removing and Installing a Clock and Scheduler Card Removing a Clock and Scheduler Card Installing a Clock and Scheduler Card Verifying the Installation of the Clock and Scheduler Card Removing and Installing a Switch Fabric Card Removing a Switch Fabric Card Installing a Switch Fabric Card Verifying the Installation of the Switch Fabric Card Removing and Installing an Alarm Card Removing an Alarm Card Installing an Alarm Card Verifying the Installation of the Alarm Card Removing and Installing the Chassis Before You Begin Preparing the Replacement Chassis Preparing the Defective Chassis Disconnecting Power from the Power Distribution Unit Disconnecting RP Cables Disconnecting Line Card Interface Cables Disconnecting Alarm Card Cables Transferring System Components Transferring RP and Line Cards Transferring the Clock and Scheduler, Switch Fabric, and Alarm Cards Transferring the Power Modules Transferring the Blower Module Transferring the Power Distribution Unit Detaching the Supplemental Bonding and Grounding Connection Removing the Chassis Removing the Chassis from a Tabletop or Flat Surface Removing the Chassis from the Equipment Rack Installing the Replacement Chassis Installing the Chassis on a Tabletop or Flat Surface Installing the Chassis in the Equipment Rack Reattaching the Supplemental Bonding and Grounding Cable Reconnecting Cables to the Replacement Chassis Reconnecting RP Cables Reconnecting Alarm Cards Cables Reconnecting Line Card Network Interface Cables Upgrading the RP and Line Card Memory Page APPENDIX A Technical Specifications Specifications Page Page Page Page Alarm Card Alarm Relay Connector Specifications Router Performance Upgrades and Model Identification Page Page INDEX Numerics A B C Page Page D E F G I L M N O P R S Page T U V W