Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following:

File not found in the expected location

Wrong file type.

Device to which the file is to be extracted is full.

Table 8-5 Troubleshooting the Firmware Package Installation

Diagnostic Action

Enter the CLI command:

configure

Boot system <filename>

Symptom

Possible Cause

 

 

Returned error is:

The package file does not

Error—File <file

exist in the specified

location.

name> does not

 

exist

 

In the output of the

Package file type

command, the package file

mismatch.

type is management-

 

image instead of

 

system-image

 

In the output of the

Package file platform

command, the package file

mismatch.

platform is not the correct

 

installation file for the

 

SCE 2000.

 

 

 

Returned error is:

The file is not a software

Package file <file

installation package file.

name> does not

 

contain magic

 

header

 

Returned error is:

/tffs0/ device is full

Error—There are

 

only X free bytes

 

on device <device

 

name>, but Y bytes

 

are needed for the

 

extraction (where

 

X and Y are stated

 

in bytes)

 

Possible Solution

Verify package file location and try again

Verify that you are trying to open the correct package file.

Verify that you have the package file appropriate to your platform type

Verify that you are trying to open the correct package file.

Delete old and unnecessary files and try the package extraction again

SCE 2000 4xGBE Installation and Configuration Guide

 

OL-7824-02

8-11

 

 

 

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Cisco Systems SCE 2000 4xGBE Troubleshooting the Firmware Package Installation, Diagnostic Action, Symptom Possible Cause

SCE 2000 4xGBE specifications

The Cisco Systems SCE 2000 4xGBE is a robust solution designed to optimize IP networks and enhance service delivery. As a member of Cisco's Service Control Engine (SCE) product line, this device is particularly suited for service providers looking to manage network traffic, improve service quality, and provide a suite of advanced management features.

One of the standout features of the SCE 2000 is its ability to process and analyze network traffic in real-time. This capability allows operators to gain insights into user behavior, application usage, and overall network performance. By utilizing deep packet inspection technology, the SCE 2000 can identify different types of traffic, enabling network managers to enforce policies and prioritize critical applications effectively.

In terms of interface capabilities, the SCE 2000 offers four 1 Gigabit Ethernet (GbE) ports. This versatility allows for easy integration into existing network infrastructure while ensuring ample bandwidth for data transfer. The device supports both IPv4 and IPv6 protocols, making it future-proof and suitable for evolving network demands.

One of the significant technologies employed by the SCE 2000 is Service Level Agreement (SLA) management. This feature ensures that service providers can meet their commitments to customers by monitoring performance metrics such as latency, jitter, and packet loss. The ability to generate reports based on SLA compliance allows for better customer engagement and transparency.

Additionally, the SCE 2000 facilitates dynamic resource allocation, enabling service providers to adapt network resources based on current demand. This elasticity is crucial in managing peak loads and ensuring a seamless user experience. Furthermore, the device’s support for Quality of Service (QoS) policies ensures that critical applications receive the necessary bandwidth and resources dedicated to maintaining operational efficiency.

The SCE 2000 also emphasizes security with features such as intrusion detection and prevention capabilities, helping protect the integrity of the network. This combination of performance monitoring, traffic management, and security makes the SCE 2000 an invaluable tool for service providers.

In conclusion, the Cisco Systems SCE 2000 4xGBE is a powerful network management solution that excels in providing real-time traffic management, SLA compliance, and security features. Its capabilities make it an essential component for service providers aiming to optimize their networks while delivering high-quality services to their customers.