Cisco Systems SCE 2000 4xGBE Troubleshooting the Firmware Package Installation, Diagnostic Action

Chapter 8 Troubleshooting

Problem Solving Using a Subsystems Approach

Troubleshooting the Firmware Package Installation

Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following:

•File not found in the expected location

•Wrong file type.

•Device to which the file is to be extracted is full.

Table 8-5 Troubleshooting the Firmware Package Installation

Diagnostic Action

Enter the CLI command:

•configure

•Boot system <filename>

Symptom	Possible Cause
Returned error is:	The package file does not
Error—File <file	exist in the specified
	location.
name> does not
exist
In the output of the	Package file type
command, the package file	mismatch.
type is management-
image instead of
system-image
In the output of the	Package file platform
command, the package file	mismatch.
platform is not the correct
installation file for the
SCE 2000.
Returned error is:	The file is not a software
Package file <file	installation package file.
name> does not
contain magic
header
Returned error is:	/tffs0/ device is full
Error—There are
only X free bytes
on device <device
name>, but Y bytes
are needed for the
extraction (where
X and Y are stated
in bytes)

Possible Solution

Verify package file location and try again

Verify that you are trying to open the correct package file.

Verify that you have the package file appropriate to your platform type

Verify that you are trying to open the correct package file.

Delete old and unnecessary files and try the package extraction again

SCE 2000 4xGBE Installation and Configuration Guide

OL-7824-02 8-11