Chapter 2 Having Conversations

Responding to Incoming Calls

Procedure

Step 1 Select the number to dial.

Step 2 From the application menu, choose Services > Dial With CiscoUPC.

Dialing From Your Macintosh Address Book

Procedure

Step 1 Following standard Address Book procedures, click the number.

Step 2 Choose Dial With CiscoUPC.

Responding to Incoming Calls

You can always answer calls using your desk phone.

If Cisco Unified Personal Communicator is running on your computer when someone calls you, a pop-up notification appears at the lower left corner of your computer screen, with options for you to choose from.

To Do This

Do This

 

 

 

Answer a call with

To answer using your soft phone: In the pop-up

audio only.

 

notification, click the Answer Call button.

 

To answer using your desk phone: Answer your

 

 

Cisco Unified IP Phone as you normally would.

 

 

 

 

User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

2-8

OL-10984-01

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Cisco Systems OL-10984-01 manual Responding to Incoming Calls, Dialing From Your Macintosh Address Book