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OL-10984-01 manual
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104 pages, 1.24 Mb
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
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http://www.cisco.com
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800 553-NETS (6387)
Fax: 408
526-4100
User Guide for Cisco Unified
Personal Communicator
for Macintosh, Release 1.1
9/14/2006
Text Part Number: OL-10984-01
Contents
Main
User Guide for Cisco Unified Personal Communicator
for Macintosh, Release 1.1 9/14/2006
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CONTENTS
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Introducing Cisco Unified Personal Communicator
About Cisco Unified Personal Communicator
About Available Features
Cisco Product Security Overview
Setting Up Cisco Unified Personal Communicator
System Requirements
Installing Cisco Unified Personal Communicator
Before You Use Cisco Unified Personal Communicator
Setting Up Your Headset
Setting Up Your Camera
Logging In for the First Time
Setting Essential Preferences
About Logging In
Launching and Logging In
About the Cisco Unified Personal Communicator Console
Overview of the Console
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Changing the View of the Console and Its Panes
Working With Items Listed in Panes
Getting Documentation
Uninstalling
Having Conversations
About Conversations
Starting Conversations
Starting Audio Conversations
Starting Conversations With People Listed in the Console
Determining Callee Reachability
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Identifying Preferred Contact Methods
Starting Conversations With People Who Are Not on a List
Redialing the Last Number You Called
Dialing a Number in Other Applications
Dialing From Your Macintosh Address Book
Responding to Incoming Calls
Working With Conversations In Progress
Entering Touch-Tone Responses
Transferring Calls
Showing or Hiding the Roster of Participants
Changing the Audio Volume and Video Transmission
Putting Conversations on Hold and Retrieving Them
Ending Conversations
Closing Conversation Windows
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Using Video
About Video Conversations
Before You Use Video
Previewing Your Video Image
Starting Video Conversations
Adding Video to Conversations
Responding to Requests to Add Video to Conversations
Working With Video Conversations In Progress
Removing Video from a Conversation
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Using Web Conferencing
About Web Conferencing
Adding Web Conferencing to Conversations
Adding Participants to Web Conferencing Sessions
Working With Web Conferencing Sessions In Progress
Comparison with Cisco Unified MeetingPlace Express Web Meetings
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Hosting Conference Calls
Creating Conference Calls
About Merging Calls
Merging Calls
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Sending E-Mail Messages
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Managing Contacts
About the Contact List
Working With Contacts
Searching for Contacts
Working With Search Results
Accessing Contact Details
Deleting Contacts from the Contact List
Working with Groups of Contacts
Adding Contacts to Groups
Deleting Groups
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Working With Recent Communications
About Recent Communications
Working With the Recent Communications List and Its Entries
About Recent Communications Items
Accessing Voice Mail
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About Your Preferences and Status
Viewing Your Current Status
Specifying Preferences
Setting Up Voice Mail and Web Conferencing
Setting Up Voice Mail
Setting Up Web Conferencing
Setting Up Automatic Login and Password Entry
Before Logging In
After Logging In
Canceling Automatic Log In and Password Entry
Choosing the Active Phone
Choosing the Associated Desk Phone
Specifying Your Preferred Contact Method and Contact Information
Specifying the Method, Phone Number, and E-mail Address
Specifying Only the Method
Specifying Your Reachability Status
Specifying When Your Reachability Status Changes Automatically
Specifying Your Custom Status Message
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Troubleshooting
Installation Problems
Problems Logging In and Connecting to the Network
Configuration Problems
Problems with the Console
Problems with Reachability
Problems Making Calls
Problems With Incoming Calls
Problems During a Conversation
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Problems with Video
Problems with Web Conferencing
Problems in the Recent Communications Pane
Problems with Search
Capturing Information About Problems
Enabling Detailed Logging
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GLOSSARY
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