Cisco Systems OL-10984-01 instruction

User Guide for Cisco Unified Personal Communicator

for Macintosh, Release 1.1 9/14/2006

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800 553-NETS (6387) Fax: 408 526-4100

Text Part Number: OL-10984-01

Image 1

Cisco Systems OL-10984-01 manual User Guide for Cisco Unified Personal Communicator

Contents

User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Xii Transferring Calls Xiii About Merging Calls Xiv Troubleshooting About Cisco Unified Personal Communicator Introducing Key Features and Benefits About Available FeaturesAbout Available Features, Cisco Product Security Overview, Cisco Product Security Overview Procedure Installing Cisco Unified Personal CommunicatorSystem Requirements Setting Up Your Camera Setting Up Your HeadsetSetting Up Your Headset, Setting Up Your Camera, Before You Use Cisco Unified Personal Communicator Logging In for the First Time Setting Essential PreferencesBefore You Begin Launching and Logging About LoggingTo Do This About the Cisco Unified Personal Communicator Console See the Setting Up Automatic Login and Password EntryOverview of the Console First Time section on OL-10984-01 Item Description Changing the View of the Console and Its PanesChoose Window Toggle pane View See the Working With Contacts Working With Items Listed in Panes Quick Start Guide Online Help Getting DocumentationOther Useful Documentation This Item This Folder Uninstalling About Conversations Having Conversations Starting Conversations Hosting Conference Calls Using Web ConferencingStarting Audio Conversations Hosting Conference Calls To Call a Person To Dial This Number This List Do This Starting Conversations With People Listed in the ConsolePlace Audio Call Contacts Place Audio Call Additional Details to view additional Info Specifying Your Reachability Status, Status Symbol Description Icon Preferred Contact Method Starting Conversations With People Who Are Not on a List Dialing a Number in Other Applications Redialing the Last Number You CalledChoose File Toggle New Call Dialer Choose File Redial Most Recent Number Dialing From Your Macintosh Address Book Responding to Incoming CallsChoose Dial With CiscoUPC Before You Use Video section on Working With Conversations In ProgressConversations on Hold and Retrieving Them Transferring Calls Entering Touch-Tone Responses When the Active Phone is Desk Phone Changing the Audio Volume and Video TransmissionWhen the Active Phone is Soft Phone To Do This Showing or Hiding the Roster of Participants Choose Conversation Pause Video Putting Conversations on Hold and Retrieving ThemPause Vide o button Choose Conversation Closing Conversation Windows Ending Conversations OL-10984-01 Requirements apply. See the Before You Use Video section on About Video Conversations Previewing Your Video Image Before You Use VideoChoose Window Show Camera Preview Adding Video to Conversations Starting Video ConversationsConversations section on From Do This To Do This Click This Button Responding to Requests to Add Video to Conversations Detach Preview Removing Video from a ConversationAdd/Remove Video OL-10984-01 About Web Conferencing Using Web Conferencing Adding Participants to Web Conferencing Sessions Adding Web Conferencing to ConversationsStart Web Conferencing Cisco Unified MeetingPlace Express Help Working With Web Conferencing Sessions In ProgressConference button Cisco Unified MeetingPlace Express Web Meetings Comparison with Using Web Conferencing OL-10984-01 About Merging Calls Creating Conference Calls Choose Conversation Merge Merging Calls Working With Conference Calls In Progress OL-10984-01 Send E-mail To Send E-Mail From Do ThisChoose Contacts Send E-mail OL-10984-01 About the Contact List Managing Contacts Working With Contacts Nickname Searching for ContactsSee the Deleting Contacts from Contact List section on Working With Search Results Accessing Contact DetailsFrom Here Do This Choose Get Contact Info Deleting Contacts from the Contact List Working with Groups of ContactsGroup Choose Contacts New Group Rename Group Adding Contacts to GroupsChoose Contacts Rename See the Deleting Groups section on Contacts Add Contact To group name Deleting GroupsDeleting Contacts from the Contact List, OL-10984-01 Working With Recent Communications About Recent Communications Choose File Get Info Working With the Recent Communications List and Its EntriesItem Unread Unread Edit Delete About Recent Communications ItemsChoose Recent Purge Deleted Items Choose Undelete Recent Item See the Setting Up Voice Mail and Web Conferencing Accessing Voice MailIcon Communication Type See the Working With the Recent Communications List Recent Play Voice MailIts Entries section on OL-10984-01 To View This Do This Viewing Your Current StatusChoose Contacts Show My Choose Contacts Show My Info Setting Up Voice Mail Setting Up Voice Mail and Web ConferencingProcedures Setting Up Voice Mail, Setting Up Web Conferencing, Choose CiscoUPC Preferences Setting Up Web Conferencing Before Logging Setting Up Automatic Login and Password EntryAfter Logging Automatically log in using this profile Canceling Automatic Log In and Password EntryCanceling Automatic Log In and Password Entry, Choosing the Active Phone Choosing the Associated Desk Phone Column Number Specifying Only the Method Specifying the Method, Phone Number, and E-mail Address Option Details Specifying Your Reachability Status Uncheck To Away when I have not used Uncheck To Idle when I have not usedClick Reachability Computer for minutes Creating Custom Status Messages Specifying Your Custom Status MessageStatus Menu Modifying Custom Status Messages Choosing a Message to DisplayDeleting Custom Status Messages Click the button below the message OL-10984-01 10-1 Troubleshooting Configuration Problems Installation Problems10-2 Problems with Reachability Problems with the ConsoleSee also Problems Making Calls, 10-3 Problems With Incoming Calls Problems Making CallsProblems During a Conversation Problems with Video, Problems with Web Conferencing, 10-5 10-6 Problems with Video 10-7 Problems with Web Conferencing Capturing Information About Problems Problems with Search10-8 File This Folder Enabling Detailed LoggingUnifiedClientLog.txt Click More Info 10-10 Contact Details window See web conferenceWindow that displays during a conversation GL-1 GL-2 See reachability IN-1 D E IN-2 IN-3 IN-4 IN-5 Clearing Deleting Security Services IN-6 About Adding participants