Cisco Systems OL-10984-01 manual Entering Touch-Tone Responses, Transferring Calls

Chapter 2 Having Conversations

Working With Conversations In Progress

•Putting Conversations on Hold and Retrieving Them, page 2-12

•Adding Video to Conversations, page 3-3

•Responding to Requests to Add Video to Conversations, page 3-4

•Removing Video from a Conversation, page 3-5

•About Web Conferencing, page 4-1

•Creating Conference Calls, page 5-1

•Ending Conversations, page 2-13

Entering Touch-Tone Responses

During a call on your soft phone, if you hear instructions to choose options or enter a number such as a password, use this procedure.

Procedure

Step 1 Do one of the following:

•Enter the numbers, then skip the rest of this procedure.

•In the active conversation window, click the Open Dialer keypad button.

•Make sure the conversation window is active, then choose Conversation > Toggle Session Keypad.

Step 2 Enter the number in one of the following ways:

•Enter the number.

•Click the numbers on the dial pad.

Transferring Calls

Use the procedure in the “Merging Calls” section on page 5-2to create a conference call that includes yourself, the caller to be transferred, and the person to whom you want to transfer the call. After all participants are in the conversation, you can hang up and the others can continue the conversation.

	User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1
2-10	OL-10984-01