About Recent Communications | Cisco Systems OL-10984-01 specification

C H A P T E R 8

Working With Recent Communications

Recent Communications topics include:

•About Recent Communications, page 8-1

•Working With the Recent Communications List and Its Entries, page 8-2

•Accessing Voice Mail, page 8-4

About Recent Communications

Your call history appears in the Recent Communications pane, so you can easily see and return calls and listen to voice mail.

The Recent Communication pane lists all voice-mail messages you have received, and up to 50 received, initiated, or missed calls.

New voice-mail messages appear in the list within one minute.

Unread communications appear in bold text. Icons for unread communications may also appear in color.

Calls that you make or receive while using your Cisco Unified IP Phone only appear in the Recent Communications list if Cisco Unified Personal Communicator is running. Calls that you make using your desk phone appear only if you have set the active phone to Desk Phone. Voice mail appears regardless.

If you log on from different computers, only the communications that occur while you are logged into a particular computer appear in the recent communications list on that computer.

		User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

	OL-10984-01			8-1
	OL-10984-01			8-1

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Cisco Systems OL-10984-01 manual About Recent Communications, Working With Recent Communications

Contents

User Guide for Cisco Unified Personal Communicator 263 Ares AES MD5 Page Page Page NTP Page N T E N T S Xii Transferring Calls Xiii About Merging Calls Xiv Troubleshooting About Cisco Unified Personal Communicator Introducing Cisco Product Security Overview About Available FeaturesKey Features and Benefits About Available Features, Cisco Product Security Overview, Procedure Installing Cisco Unified Personal CommunicatorSystem Requirements Before You Use Cisco Unified Personal Communicator Setting Up Your HeadsetSetting Up Your Camera Setting Up Your Headset, Setting Up Your Camera, Logging In for the First Time Setting Essential PreferencesBefore You Begin Launching and Logging About LoggingTo Do This First Time section on See the Setting Up Automatic Login and Password EntryAbout the Cisco Unified Personal Communicator Console Overview of the Console OL-10984-01 Item Description Changing the View of the Console and Its PanesChoose Window Toggle pane View See the Working With Contacts Working With Items Listed in Panes Quick Start Guide Online Help Getting DocumentationOther Useful Documentation This Item This Folder Uninstalling About Conversations Having Conversations Hosting Conference Calls Hosting Conference Calls Using Web ConferencingStarting Conversations Starting Audio Conversations Contacts Place Audio Call Starting Conversations With People Listed in the ConsoleTo Call a Person To Dial This Number This List Do This Place Audio Call Additional Details to view additional Info Specifying Your Reachability Status, Status Symbol Description Icon Preferred Contact Method Starting Conversations With People Who Are Not on a List Choose File Redial Most Recent Number Redialing the Last Number You CalledDialing a Number in Other Applications Choose File Toggle New Call Dialer Dialing From Your Macintosh Address Book Responding to Incoming CallsChoose Dial With CiscoUPC Before You Use Video section on Working With Conversations In ProgressConversations on Hold and Retrieving Them Transferring Calls Entering Touch-Tone Responses Showing or Hiding the Roster of Participants Changing the Audio Volume and Video TransmissionWhen the Active Phone is Desk Phone When the Active Phone is Soft Phone To Do This Choose Conversation Putting Conversations on Hold and Retrieving ThemChoose Conversation Pause Video Pause Vide o button Closing Conversation Windows Ending Conversations OL-10984-01 Requirements apply. See the Before You Use Video section on About Video Conversations Previewing Your Video Image Before You Use VideoChoose Window Show Camera Preview From Do This Starting Video ConversationsAdding Video to Conversations Conversations section on To Do This Click This Button Responding to Requests to Add Video to Conversations Detach Preview Removing Video from a ConversationAdd/Remove Video OL-10984-01 About Web Conferencing Using Web Conferencing Adding Participants to Web Conferencing Sessions Adding Web Conferencing to ConversationsStart Web Conferencing Cisco Unified MeetingPlace Express Help Working With Web Conferencing Sessions In ProgressConference button Cisco Unified MeetingPlace Express Web Meetings Comparison with Using Web Conferencing OL-10984-01 About Merging Calls Creating Conference Calls Choose Conversation Merge Merging Calls Working With Conference Calls In Progress OL-10984-01 Send E-mail To Send E-Mail From Do ThisChoose Contacts Send E-mail OL-10984-01 About the Contact List Managing Contacts Working With Contacts Contact List section on Searching for ContactsNickname See the Deleting Contacts from Choose Get Contact Info Accessing Contact DetailsWorking With Search Results From Here Do This Choose Contacts New Group Working with Groups of ContactsDeleting Contacts from the Contact List Group See the Deleting Groups section on Adding Contacts to GroupsRename Group Choose Contacts Rename Contacts Add Contact To group name Deleting GroupsDeleting Contacts from the Contact List, OL-10984-01 Working With Recent Communications About Recent Communications Unread Working With the Recent Communications List and Its EntriesChoose File Get Info Item Unread Choose Undelete Recent Item About Recent Communications ItemsEdit Delete Choose Recent Purge Deleted Items See the Setting Up Voice Mail and Web Conferencing Accessing Voice MailIcon Communication Type See the Working With the Recent Communications List Recent Play Voice MailIts Entries section on OL-10984-01 Choose Contacts Show My Info Viewing Your Current StatusTo View This Do This Choose Contacts Show My Setting Up Voice Mail, Setting Up Web Conferencing, Setting Up Voice Mail and Web ConferencingSetting Up Voice Mail Procedures Choose CiscoUPC Preferences Setting Up Web Conferencing Before Logging Setting Up Automatic Login and Password EntryAfter Logging Choosing the Active Phone Canceling Automatic Log In and Password EntryAutomatically log in using this profile Canceling Automatic Log In and Password Entry, Choosing the Associated Desk Phone Column Number Specifying Only the Method Specifying the Method, Phone Number, and E-mail Address Option Details Specifying Your Reachability Status Computer for minutes Uncheck To Idle when I have not usedUncheck To Away when I have not used Click Reachability Creating Custom Status Messages Specifying Your Custom Status MessageStatus Menu Modifying Custom Status Messages Choosing a Message to DisplayDeleting Custom Status Messages Click the button below the message OL-10984-01 10-1 Troubleshooting Configuration Problems Installation Problems10-2 10-3 Problems with the ConsoleProblems with Reachability See also Problems Making Calls, Problems with Video, Problems with Web Conferencing, Problems Making CallsProblems With Incoming Calls Problems During a Conversation 10-5 10-6 Problems with Video 10-7 Problems with Web Conferencing Capturing Information About Problems Problems with Search10-8 Click More Info Enabling Detailed LoggingFile This Folder UnifiedClientLog.txt 10-10 GL-1 See web conferenceContact Details window Window that displays during a conversation GL-2 See reachability IN-1 D E IN-2 IN-3 IN-4 IN-5 Clearing Deleting Security Services IN-6 About Adding participants