Cisco Systems OL-10984-01 Working With Conversations In Progress

2-9
User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1
OL-10984-01
Chapter2 Having Conversations
Working With Conversations In Progress
Working With Conversations In Progress
You can do many things during a conversation:
•Entering Touch-Tone Responses, page2-10
•Transferring Calls, page2-10
•Showing or Hiding the Roster of Participants, page2-11
•Changing the Audio Volume and Video Transmission, page 2-11
Answer a call with
audio and video
In the pop-up notification, click the Answer With
Video button.
Note If you do not meet the requirements in the
“Before You Use Video” section on page3-2,
you can see the person who calls you but the
other person cannot see your image.
Send a call to voice
mail
In the pop-up notification, click the Send to Voicemail
button.
The caller is unaware that you have chosen to divert the
call.
Respond to a new call
when you are already
on a call
•Answer the call.
Any existing call is automatically put on hold.
When you want to retrieve a call, see the “Putting
Conversations on Hold and Retrieving Them”
section on page 2-12.
•Send the call to voice mail.
Answer multiple
simultaneous incoming
calls
•Answer each call individually.
Each call that you answer automatically puts the
previous call on hold.
To retrieve calls on hold, see the “Putting
Conversations on Hold and Retrieving Them”
section on page 2-12.
•Send each call to voice mail.
To Do This Do This