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Cisco Systems OL-10984-01 Adding Web Conferencing to Conversations

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Chapter4 Using Web Conferencing

Adding Web Conferencing to Conversations

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User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1

OL-10984-01

Adding Web Conferencing to Conversations

Procedure

Step1 Make sure you are set up to use web conferencing. See the “Setting Up Voice Mail

and Web Conferencing” section on page9-2.

Step2 In the active conversation window, do one of the following:

•Click the Action button, then choose Start/Stop Web Conferencing.

•Make sure the conversation window is active, then choose Conversation >

Start Web Conferencing.

Step3 A web conferencing window will open on the screen of all conversation

participants who are using CiscoUnified Personal Communicator.

Step4 If you see a window asking if you can close the window, click Yes. This closes an

unneeded auxiliary window.

Step5 If some participants in the conversation are not using

Cisco Unified Personal Communicator, see the “Adding Participants to Web

Conferencing Sessions” section on page 4-2.

Step6 If additional participants join the conversation and they do not see the web

conference, use the procedure in Step 5 to allow them to join the web conference.

Step7 For more information about web conferencing, see the table in the “Working With

Web Conferencing Sessions In Progress” section on page4-3.

Adding Participants to Web Conferencing Sessions

Participants in the conversation who are using CiscoUnified

Personal Communicator join the web conference automatically.

If some participants in the conversation are not using Cisco Unified

Personal Communicator, you must perform the following procedure in order for

those participants to join the web conference.

Contents

Main User Guide for Cisco Unified Personal Communicator for Macintosh, Release 1.1 9/14/2006 Page Page Page Page Page Page Page Page Page CONTENTS Page Page Page Introducing Cisco Unified Personal Communicator About Cisco Unified Personal Communicator About Available Features Cisco Product Security Overview Setting Up Cisco Unified Personal Communicator System Requirements Installing Cisco Unified Personal Communicator Before You Use Cisco Unified Personal Communicator Setting Up Your Headset Setting Up Your Camera Logging In for the First Time Setting Essential Preferences About Logging In Launching and Logging In About the Cisco Unified Personal Communicator Console Overview of the Console Page Changing the View of the Console and Its Panes Working With Items Listed in Panes Getting Documentation Uninstalling Having Conversations About Conversations Starting Conversations Starting Audio Conversations Starting Conversations With People Listed in the Console Determining Callee Reachability Page Identifying Preferred Contact Methods Starting Conversations With People Who Are Not on a List Redialing the Last Number You Called Dialing a Number in Other Applications Dialing From Your Macintosh Address Book Responding to Incoming Calls Working With Conversations In Progress Entering Touch-Tone Responses Transferring Calls Showing or Hiding the Roster of Participants Changing the Audio Volume and Video Transmission Putting Conversations on Hold and Retrieving Them Ending Conversations Closing Conversation Windows Page Using Video About Video Conversations Before You Use Video Previewing Your Video Image Starting Video Conversations Adding Video to Conversations Responding to Requests to Add Video to Conversations Working With Video Conversations In Progress Removing Video from a Conversation Page Using Web Conferencing About Web Conferencing Adding Web Conferencing to Conversations Adding Participants to Web Conferencing Sessions Working With Web Conferencing Sessions In Progress Comparison with Cisco Unified MeetingPlace Express Web Meetings Page Page Hosting Conference Calls Creating Conference Calls About Merging Calls Merging Calls Page Page Sending E-Mail Messages Page Managing Contacts About the Contact List Working With Contacts Searching for Contacts Working With Search Results Accessing Contact Details Deleting Contacts from the Contact List Working with Groups of Contacts Adding Contacts to Groups Deleting Groups Page Working With Recent Communications About Recent Communications Working With the Recent Communications List and Its Entries About Recent Communications Items Accessing Voice Mail Page Page About Your Preferences and Status Viewing Your Current Status Specifying Preferences Setting Up Voice Mail and Web Conferencing Setting Up Voice Mail Setting Up Web Conferencing Setting Up Automatic Login and Password Entry Before Logging In After Logging In Canceling Automatic Log In and Password Entry Choosing the Active Phone Choosing the Associated Desk Phone Specifying Your Preferred Contact Method and Contact Information Specifying the Method, Phone Number, and E-mail Address Specifying Only the Method Specifying Your Reachability Status Specifying When Your Reachability Status Changes Automatically Specifying Your Custom Status Message Page Page Page Troubleshooting Installation Problems Problems Logging In and Connecting to the Network Configuration Problems Problems with the Console Problems with Reachability Problems Making Calls Problems With Incoming Calls Problems During a Conversation Page Problems with Video Problems with Web Conferencing Problems in the Recent Communications Pane Problems with Search Capturing Information About Problems Enabling Detailed Logging Page GLOSSARY C D P R S W INDEX A B C D E F G H M N O P S T U V W