Chapter 5 Troubleshooting the Installation

Troubleshooting Overview

Figure 5-2 Troubleshooting Strategy for Startup Problems

Turn on system power

PWR

No

Troubleshoot

PWR

No

power

LED on

 

LED on

 

 

subsystem

 

?

 

?

 

 

 

 

Yes

 

 

 

 

Fans

No

Troubleshoot

Fans

No

operating

 

cooling

operating

 

 

subsystem

 

?

 

?

 

 

 

 

Yes

 

 

Yes

 

SYS

No

 

 

 

RDY

 

 

 

 

 

 

 

LEDs

 

 

 

 

OK

 

 

 

 

Yes

 

 

 

 

Check port

 

 

 

 

adapter and ISM

 

 

 

LEDs

 

 

 

 

Port

No

Reseat port

Port

No

adapter and

adapter and

 

ISM enabled

 

adapter or ISM

ISM enabled

 

LEDs on

 

and restart

LEDs on

 

?

 

 

?

 

Yes

 

 

Yes

37633

 

 

 

 

 

 

Obtain

System

 

 

 

 

 

 

technical

startup

 

 

 

 

 

 

assistance

successful

 

 

 

 

 

 

 

When you start up the system by turning the power supply switch to the ON () position, the following should occur:

You should immediately hear the fans operating.

If not, proceed to the “Troubleshooting the Cooling Subsystem” section on page 5-6. If you determine that the power supply is functioning normally and that a fan is faulty, contact a customer service representative. If a fan does not function properly at initial startup, there are no installation adjustments that you should make.

The LEDs on the router should come on as follows:

The power LED (PWR) comes on immediately and indicates that the router is receiving power. This LED comes on during a successful router boot and remains on during normal operation of the router.

If this LED remains off when you start the router, either there is a problem with the power supply (it is damaged or not connected correctly), or the network processing card is not connected properly. Proceed to the “Troubleshooting the Power Subsystem” section on page 5-4.

Cisco uBR7100 Series and Cisco uBR7100E Series Universal Broadband Router Hardware Installation Guide

 

OL-5916-01

5-3

 

 

 

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Cisco Systems UBR7100E manual Troubleshooting Strategy for Startup Problems