US CA
46
Troubleshooting
Problem | Possible causes | What to do |
Cooktop burners |
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The burner flames are | Technical fault: the gas is the | Do not use your cooktop |
uneven, very large, | wrong type or hasn’t been | burners. Contact your |
yellow or | adjusted properly. | Authorized Service Center or |
or sooty. |
| Customer Care. |
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The ignitor keeps | Dirty or wet ignitor(s). | Clean the ignitor(s). See ‘Care |
clicking (continuous |
| and cleaning’ for instructions. |
spark) even when a |
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burner has lit. |
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Griddle |
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The surface is discolored | Oils cook onto the surface with | This is normal and doesn’t affect |
in patches. | repeated use. | cooking performance. |
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There is a power failure – | Power outage in your home or | The griddle cannot be used |
can I still use the griddle? | neighborhood. | until power is restored. |
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Grill |
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Fatty cuts of meat. | Minor | |
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| minimize them, trim excess fat |
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| off meat before grilling. |
| Grill grate is not positioned | Turn the grill off, wait for |
| correctly; grease runs down into | it to cool, then position it |
| the radiant tray rather than the | correctly. See ‘Using the grill’ for |
| grease | instructions and illustrations. |
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There is a power failure – | Power outage in your home or | The grill cannot be used until |
can I still use the grill? | neighborhood. | power is restored. |
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