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Troubleshooting
Problem | Possible causes | What to do |
Oven |
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The oven door won’t open.
The door is locked because a CLEAN cycle is underway or the oven has not yet cooled to a cooking temperature after a CLEAN cycle.
See section ‘Using the CLEAN cycle’ in ‘Care and cleaning’ for information.
The halo around the | The oven needs to heat | This is normal. |
oven temperature | periodically (orange) to maintain |
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knob alternates | the set temperature during use. |
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between orange and |
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red during use. |
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The convection fan | Technical fault. | Contact your Authorized Service |
does not come on in a |
| Center or Customer Care. |
CONVECTION mode. |
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Uneven baking. | Oven not properly preheated. | Wait until the halo around the |
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| temperature knob has changed |
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| from orange to red before |
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| putting food in. |
| Unsuitable or incorrectly arranged | See ‘Oven cooking guidelines’ |
| bakeware. | for advice. |
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Cooktop burners |
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None of the burners, | No power supply. | Check that there is no power |
grill, or griddle will |
| outage in your area and that |
light. |
| the power supply to the range |
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| is switched on at the circuit |
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| breaker panel. |
| No gas. | Check that the gas supply to the |
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| house is working. You should |
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| hear the gas when you turn |
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| a burner on. If you are using |
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| bottled gas, check that it is not |
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| empty. |
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