Dell 1235cn manual Copying problems, AaBbCc, Software section for details

CONDITION	SUGGESTED SOLUTIONS
Curl or wave	• Ensure that the paper is loaded properly.

•Check the paper type and quality. Both high temperature and humidity can cause paper

curl. See "Selecting print media" on page 24.

• Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Wrinkles or creases • Ensure that the paper is loaded properly.

•Check the paper type and quality.

See "Selecting print media" on page 24.

•Turn over the stack of paper in the tray. Also try rotating the paper 180° in the tray.

Back of printouts	• Check for leaking toner. Clean the inside of
are dirty	the printer. See "Cleaning the inside" on
	page 50.

Solid Color or	• The toner cartridge may not be installed
Black pages	properly. Remove the cartridge and reinsert
A	it.
	• The toner cartridge may be defective and
	need replacing. Remove the toner cartridge
	and install a new one. See "Replacing the
	toner cartridge" on page 53.
	• The printer may require repair. Contact a
	service representative.
Loose toner	• Clean the inside of the printer.
	See "Cleaning the inside" on page 50.
	• Check the paper type and quality.
	See "Selecting print media" on page 24.
	• Remove the toner cartridge and install a
	new one. See "Replacing the toner
	cartridge" on page 53.
	• If the problem persists, the printer may
	require repair. Contact a service
	representative.

CONDITION SUGGESTED SOLUTIONS

Character Voids	Character voids are white areas within parts of
A	characters that should be solid black:
	• If you are using transparencies, try another
	type of transparency. Because of the
	composition of transparencies, some
	character voids are normal.
	• You may be printing on the wrong surface
	of the paper. Remove the paper and turn it
	around.
	• The paper may not meet paper
	specifications. See "Selecting print
	media" on page 24.

Horizontal stripes	If horizontally aligned black streaks or smears
	appear:

AaBbCc	• The toner cartridge may be installed
	improperly. Remove the cartridge and
AaBbCc	reinsert it.
AaBbCc	• The toner cartridge may be defective.
AaBbCc	Remove the toner cartridge and install a
	new one. See "Replacing the toner
AaBbCc	cartridge" on page 53.
	• If the problem persists, the printer may
	require repair. Contact a service
	representative.
Curl	If the printed paper is curled or paper does not
	feed into the printer:

•Turn over the stack of paper in the tray.

		Also try rotating the paper 180° in the tray.
	• Change the printer option and try again. Go
		to printer properties, click Paper tab, and
		set type to Thin Paper. Refer to the
		Software section for details.
An unknown image	Your printer is probably being used at an
repetitively appears	altitude of 1,000 m (3,281 ft) or above.
on a next few	The high altitude may affect the print quality
sheets or loose	such as loose toner or light imaging. You can
toner, light print, or	set this option through Printer Settings Utility
contamination	or Printer tab in printer driver’s properties.
	See "Altitude adjustment" on page 20.
occurs.
Copying problems
CONDITION		SUGGESTED SOLUTIONS
Copies are too light		Use Darkness to darken or lighten the
or too dark		background of the copies.
Smears, lines,		• If defects are on the original, press
marks, or spots		Darkness to lighten the background of your
appears on copies		copies.

•If no defects are on the original, clean the scan unit. See "Cleaning the scan unit" on page 52.

Copy image is	• Ensure that the original is face down on the
skewed	scanner glass or face up in the ADF.

•Check that the copy paper is loaded correctly.

68 Troubleshooting