Troubleshooting, Tips for Avoiding Paper Jams | Dell 1235cn specs

troubleshooting

This chapter gives helpful information about what to do if you encounter an error.

This chapter includes:

•Tips for avoiding paper jams

•Clearing document jams

•Clearing paper jams

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 58.

•Follow the procedures on page 28. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

•Do not remove paper from the tray while your printer is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. (See "Setting the paper size and type" on page 29.)

•Ensure that the recommended side of the print media is facing up in the tray and manual feeder.

CLEARING DOCUMENT JAMS

When an original jams while passing through the ADF, [Document Jam] appears on the display.

1.Remove any remaining pages from the ADF.

2.Open the ADF cover.

•Understanding display messages

•Solving other problems

3.Pull the jammed paper gently out of the ADF.

This illustration may differ from your printer depending on its model.

4.Close the ADF cover. Then load the removed page(s), if any, back into the ADF.

To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

Exit misfeed

1.Remove any remaining pages from the ADF.

2.Seize the misfeed paper, and remove the paper from the document output tray by carefully pulling it to the right using both hands.

1 ADF cover

3.Load the removed pages back into the ADF.

58 Troubleshooting

Image 58

Dell 1235cn manual Troubleshooting, Tips for Avoiding Paper Jams, Clearing Document Jams, Exit misfeed, ADF cover

Contents

Multi Functional Printer Features of your new laser printer Special Features About this USER’S Guide Convention Description Example Online User’s Guide Quick Install GuideFinding More Information Printer Driver Help Important Safety Symbols and Precautions Safety informationWhat the icons and signs in this user’s guide mean AWG American Wire Gauge Contents Fax setup ID card copying Using special copy featuresPrinting a document Canceling a print job Sending a fax Scanning by a network connection Backing up data Understanding display messages Solving other problemsPrinting from a USB memory device Managing USB memory Printer specifications How to purchaseGeneral specifications Scanner specifications Printer Overview IntroductionFront view Rear view Control Panel Overview Acknowledging the Status of the Toner Cartridge Understanding the Status LEDStatus Description Menu Overview Darkness Sending Feature Windows Macintosh Printer Driver FeaturesContents Supplied Software Setting UP the Hardware Getting started Macintosh System RequirementsMicrosoft Windows Operating Free System CPU RAM HDD Space Using the SetIP program Setting UP the NetworkConfiguring network protocol via the printer Installing the driver software Getting started Printers Basic Settings Using the save modes Entering characters using the number keypadAuto continue Getting started On the scanner glass Loading originals and print mediaLoading Originals ADF Selecting Print Media Specifications on print media Type Size Dimensions Weighta Capacityb Guidelines for special print media Media sizes supported in each modeMode Size Source Media Type Guidelines Preprinted Changing the Size of the Paper in the Paper TrayPaper Slide the tray 1 back into the printer Printing on Special Print Materials Setting the Paper Size and TypeFeeding the print material manually Copying Changing the Settings for Each CopyCopying ID Card Copying Changing the Default Copy SettingsUsing Special Copy Features Up or 4-up copying Erasing background images Setting Copy TimeoutClone copying Gray enhance copying Scanning Basics Setting scan information in Dell Scan ManagerScanning Scanning from the Control Panel Scanning by a Network Connection Setting up an e-mail accountClick Machine Settings and User Authentication Scanning to Email Changing the Default Scan Settings Changing the Settings for Each Scan JOBSetting UP Address Book Printing Address Book Searching with a particular first letter Basic printing Canceling a Print JOBPrinting a Document Resolution Setting the fax headerAdjusting the document settings Faxing Confirming a transmission Sending a fax automaticallySending a fax manually Automatic redialing Canceling a delayed fax Sending a delayed faxAdding pages to a delayed fax Sending a priority fax Receiving a FAX Receiving faxes in memory Receiving in secure receiving modeActivating secure receiving mode Forwarding faxes Forwarding received faxes to email address FAX SetupChanging the fax setup options Sending options Printing sent fax report automatically Changing the default document settingsSetting up Address Book Speed dial numbers Deleting a Address Book entry Searching Address Book for an entryPrinting Address Book Plugging in a USB Memory Device Using USB memory deviceAbout USB Memory Scanning to a USB Memory Device Printing from a USB Memory Device Backing UP Data Deleting an image file Managing USB MemoryPrinting Directly from a Digital Camera Formatting a USB memory device Printing Reports MaintenanceAdjusting the Color Contrast Printing a report Cleaning the inside Cleaning Your PrinterCleaning the outside Clearing Memory Plug in the power cord and turn the printer on Cleaning the scan unit White sheet ADF Sheet Scanner glass Scanner lid Toner cartridge storage Maintaining the CartridgeReplacing the Toner Cartridge Expected cartridge life Maintenance Replacing the Imaging Unit Replacing the Waste Toner Container Managing Your Printer from the Website Maintenance PartsTo access Embedded Web Service Checking the PRINTER’S Serial Number Clearing Document Jams TroubleshootingTips for Avoiding Paper Jams Exit misfeed Tray Clearing Paper JamsRoller misfeed Fuser unit area Paper exit area Fuser lever Troubleshooting Meaning Suggested Solutions Understanding Display Messages Not Assigned Page/Cancel Job Network ErrorOpen Heat Error Over Heat Error Continue or Black Only Wrong ConfigStop Pressed Stop/Clear has been Or Continue or Black Condition Suggested Solutions Solving Other ProblemsPrinting problems Condition Possible Suggested Solutions Cause Printing quality problems Vertical lines DropoutsWhite Spots Color or Black Copying problems Scanning problems Dell Scan Manager problems Common Windows problems Fax problemsCommon Macintosh problems Supplies HOW to PurchaseOrdering supplies Type Specifications General Specifications Scanner Specifications Printer SpecificationsCopier Specifications Facsimile Specifications Glossary EtherTalk ITU-T No chartEthernet Fuser Unit NetWare MAC addressModem Originals UNC Path Subnet MaskToner Cartridge Watermark Clock mode 20 control panel 12 copying Index Receiving modes 41 redialing Page Software section Contents Sharing the Printer Locally For a USB-connected Installing Software for Local Printing Installing Printer SoftwareSelect Typical installation for a local printer. Click Next Custom Installation Select Custom installation. Click Next Installing Printer Software in Windows Installing Software for Network Printing Custom Installation Reinstalling Printer Software Select the components you want to reinstall and click Next Removing Printer Software Printing a Document Select your printer driver from the Name drop-down list Printing to a file PRN Printer SettingsSelect Printers and Faxes Select your printer driver icon Layout Tab Paper Tab Color Mode Graphic Tab Other Options Tab Using a Favorite SettingUsing Help About Tab Advanced Printing Printing Multiple Pages on One Sheet of Paper N-Up Printing Printing Posters Printing Booklets Fitting Your Document to a Selected Paper Size Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document None Creating a Watermark Using WatermarksUsing an Existing Watermark Editing a Watermark Using a Page Overlay Using OverlaysWhat is an Overlay? Creating a New Page Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Double-clickPrinters and Faxes Starting SmarThru Office Using SmarThru OfficeSmarthru Office Quick Start Guide Scan SettingProfile Select File Send to Send By E-mail Settings, Control Panel, and then Scanners and Cameras Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Windows XP Printer Settings Utility Printer Status Monitor Firmware Update Utility Dell Toner Re-order application Select Easy Install and click Install. Easy Install is Installing SoftwareUninstalling software Select Uninstall and click Uninstall For a USB-connected Setting Up the PrinterFor a Network-connected Click Add on the Printer List Printing Changing Printer SettingsPrinting a Document Printing Multiple Pages on One Sheet of Paper Graphics Scanning with USB ScanningStart Applications and click Image Capture Index TWAIN, scan REV