Dell 2145cn manual Troubleshooting, The printer does not, appear on the, scanners list

Models: 2145cn

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appear on the

CONDITION

SUGGESTED SOLUTIONS

 

 

The printer does not

• Check if your printer is attached to your

appear on the

computer. Ensure that it is connected properly

scanners list.

via the USB port and is turned on.

 

• Check if the scanner driver for your printer is

 

installed in your system. Open Unified Driver

 

configurator, switch to Scanners

 

configuration, then press Drivers. Ensure

 

that driver with a name corresponding to

 

your printer's name is listed in the window.

 

Check if the port is not busy. Since functional

 

components of MFP (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” application to the same port is

 

possible. To avoid possible conflicts, only

 

one of them at a time is allowed to gain

 

control over the device. The other

 

“consumer” will encounter “device busy”

 

response. This can usually happen while

 

starting scan procedure, and appropriate

 

message box appears.

 

• To identify the source of the problem, you

 

should open ports configuration and select the

 

port assigned to your scanner. port's symbol /

 

dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/

 

mfp4 respectively and so forth sequentially. In

 

the Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should wait for completion of

 

the current job or should press Release port

 

button, if you are sure that the present port's

 

owner is not functioning properly.

 

 

CONDITION

SUGGESTED SOLUTIONS

 

 

The printer does not

• Check if a document is loaded into the printer.

scan.

• Check if your printer is connected to the

 

computer. Ensure if it is connected properly if I/

 

O error is reported while scanning.

 

• Check if the port is not busy. Since functional

 

components of MFP (printer and scanner)

 

share the same I/O interface (port), the

 

situation of simultaneous access of different

 

“consumer” application to the same port is

 

possible. To avoid possible conflicts, only one

 

of them at a time is allowed to gain control over

 

the device. The other “consumer” will

 

encounter “device busy” response. This can

 

usually happen while starting scan procedure,

 

and appropriate message box will be displayed.

 

To identify the source of the problem, you

 

should open ports configuration and select the

 

port assigned to your scanner. port’s symbol /

 

dev/mfp0 corresponds to LP:0 designation

 

displayed in the scanners’ options, /dev/mfp1

 

relates to LP:1 and so on. USB ports start at /

 

dev/mfp4, so scanner on USB:0 relates to /dev/

 

mfp4 respectively and so forth sequentially. In

 

the Selected port pane you can see if the port is

 

occupied by some other application. If this is

 

the case, you should wait for completion of the

 

current job or should press Release port

 

button, if you are sure that the present port’s

 

owner is not functioning properly.

 

 

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

Troubleshooting 81

Page 81
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Dell 2145cn manual Troubleshooting, The printer does not, appear on the, scanners list