Dell 2145cn manual Understanding Display Messages, Troubleshooting

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the printer’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

• If the message is not in the table, cycle the power and try the printing job again. If the problem persists, call for service.

•Some messages may not appear in the display depending on options or models.

•xxx indicates the media type.

•yyy indicates the tray.

MESSAGE	MEANING		SUGGESTED
			SOLUTIONS
[COMM. Error]	The printer has a		Ask the sender to try
	communication		again.
	problem.
[Incompatible]	The printer has		The received fax data
	received a fax from		will be deleted.
	which is registered as		Reconfirm junk fax
	a junk fax.		setup. See "Receiving
			options" on page 48
[Line Error]	Your printer cannot		Try again. If the problem
	connect with the		persists, wait an hour or
	receiving fax printer or		so for the line to clear
	has lost contact		and try again.
	because of a problem		Or, turn the ECM mode
	with the phone line.		on. See "Sending
			options" on page 48
[No Answer]	The receiving fax		Try again. Ensure that
	printer has not		the receiving printer is
	answered after		operational.
	several redial
	attempts.
[Stop Pressed]	Stop/Clear (	) has	Try again.
	been pressed	during
	an operation.
[yyy]	There is no paper in		Load paper in the tray.
Paper Empty	the tray.
[yyy]	The paper size		Load the correct paper in
Paper Mismatch	specified in the printer		the tray.
	properties does not
	match the paper you
	are loading.
[yyy]	The tray cassette is		To close the tray, lower
Cassette Out	not properly closed.		the rear edge, align it
			with the slot, and slide it
			into the printer.
Adjusting...	The printer is		Wait a few minutes.
Registration	adjusting the color
	registration.
Authentication	The ID or password		Enter the correct ID or
Failure	you entered is		password.
	incorrect.

MESSAGE	MEANING	SUGGESTED
		SOLUTIONS
Cancel?	Your printer’s memory	To cancel the fax job,
W Yes X	has become full while	press the OK button to
	trying to store an	accept Yes.
	original into memory.	If you want to send those
		pages that have been
		successfully stored,
		press the OK button to
		accept No. You should
		send the remaining
		pages later, when
		memory is available.
Connection Error	Connection with the	Check the server
	SMTP server failed.	settings and the network
		cable.
Connection Failed	The protocol you have	Check the protocol or
	entered is not	server port.
	supported or server
	port is wrong.
DADF Cover	The DADF cover is	Close the DADF cover
Open Error	not securely latched.	until it locks into place.
Data Read Fail	Time expired while	Try again.
Check USB Mem.	reading data.
Data Write Fail	Storing to the USB	Check the available USB
Check USB Mem.	memory failed.	memory space.
Document Jam	The loaded original	Clear the jam (see
	has jammed in the	"Clearing document
	DADF.	jams" on page 63).
Door Open/Check	The front cover is not	Close the cover until it
Transfer Belt	securely latched.	locks into place.
Duplex Jam 0	Paper has jammed	Clear the jam
Check Inside	during duplex printing.	(see "Clearing paper
	This is applicable only	jams" on page 64).
	to printers with this
	feature.
Duplex Jam 1	Paper has jammed	Clear the jam
Open/Close Door	during duplex printing.	(see "Clearing paper
	This is applicable only	jams" on page 64).
	to printers with this
	feature.
Enter Again	You entered an	Enter the correct item
	unavailable item.	again.
File Access	Login to the network	Change the server
Denied	server was	settings.
	successful. However,
	access to the file on
	the network server
	was denied.
File Format	The selected file	Use the correct file
Not Supported	format is not	format.
	supported.

70 Troubleshooting