Troubleshooting, Tips for Avoiding Paper Jams | Dell 2145cn specs

troubleshooting

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Tips for avoiding paper jams

•Clearing document jams

•Clearing paper jams

TIPS FOR AVOIDING PAPER JAMS

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page (see "Tips for avoiding paper jams" on page 63).

•Follow the procedures on page (see "Loading paper" on page 27). Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray.

•Do not remove paper from the tray while your printer is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media (see "Setting the paper size and type" on page 30).

•Ensure that the recommended side of the print media is facing up in the tray, or facing down in the multi-purpose tray.

CLEARING DOCUMENT JAMS

When an original jams while passing through the DADF, Document Jam appears on the display.

Input misfeed

1.Remove any remaining pages from the DADF.

2.Open the DADF cover.

•Understanding display messages

•Solving other problems

3.Pull the jammed paper gently out of the DADF.

4.Close the DADF cover. Then load the removed pages, if any, back into the DADF.

To prevent document jams, use the scanner glass for thick, thin, or mixed paper-type originals.

1DADF cover

Troubleshooting 63

Image 63

Dell 2145cn manual Troubleshooting, Tips for Avoiding Paper Jams, Clearing Document Jams, Input misfeed, Dadf cover

Contents

Multi Functional Printer Special Features Features of your new laser printer Convention Description Example Features by ModelFeatures About this USER’S Guide Printer Driver Help Quick Install GuideFinding More Information Online User’s Guide Safety information Important Safety Symbols and PrecautionsWhat the icons and signs in this user’s guide mean AWG American Wire Gauge Contents Scanning by a network connection Copying Scanning Basic Printing Faxing Other ways to fax Fax setupMaintenance parts Receiving a fax Clearing paper jams Understanding display messages Solving other problemsUsing the hard disk Managing your printer from the website Warranty and Return Policy Dell Technical Support PolicyContacting Dell Introduction Printer OverviewFront view Rear view Control Panel Overview Understanding the Status LED Acknowledging the Status of the Toner CartridgeStatus Description Menu Overview PostScript driver Printer Driver FeaturesSupplied Software Printer driver Printing a Demo Setting UP the HardwareSetting UP the Network Getting started Microsoft Windows Configuring network protocol via the printerUsing the SetIP program System Requirements Free HDD space Installing the SoftwareLinux Operating system Printers Basic Settings Setting sounds Entering characters using the number keypadUsing the save modes Click Printer Setting Utility Click Emulation Setting print job timeoutChanging the font setting Scan power save mode Dadf Loading originals and print mediaLoading Originals On the scanner glass Selecting Print Media Type Size Dimensions Weighta Capacityb Specifications on print media Media Type Guidelines Media sizes supported in each modeMode Size Source Guidelines for special print media Changing the Size of the Paper in the Paper Tray Loading PaperLoading paper in the tray 1 or optional tray Empty Tips on using the multi-purpose trayLoading paper in the multi-purpose tray Full Output support Extension Adjusting the Output SupportFor Letter-sized paper For A4- or Legal-sized paper Setting the Paper Size and Type Copying Changing the Settings for Each CopyCopying Selecting the Paper Tray ID Card Copying Changing the Scan Size SettingsChanging the Default Copy Settings Using Special Copy Features Book copying Adjusting background imagesPoster copying Clone copying Gray enhance copying Printing on Both Sides of PaperMargin shift Edge erase Setting Copy Timeout Scanning from the Control Panel Setting scan information in Dell Scan ManagerScanning Scanning Basics Select IP Address or Host Name User authentication for network scanningScanning by a Network Connection Preparing for network scanning Scanning to Email Setting up an e-mail accountSetting up an FTP server Setting up an SMB server Printing Scan Confirmation Report Automatically Changing the Settings for Each Scan JOBChanging the Default Scan Settings Setting UP Address Book Searching address book for an entry Configuring group email numbersUsing address book entries Retrieving global email addresses from the Ldap server Scan on Both Sides of Paper Double-click the Dell 2145cn Color Laser MFP icon Canceling a Print JOBBasic printing Printing a Document Sending a FAX Setting the fax headerAdjusting the document settings Faxing Receiving a FAX Receiving automatically in Ans/Fax mode Receiving automatically in Fax modeReceiving manually in Tel mode Receiving manually using an extension telephone Other Ways to FAX Forwarding faxes Sending a priority fax Sending options FAX SetupChanging the fax setup options Forwarding received faxes to email address Speed buttons Changing the default document settingsSetting up address book Printing sent fax report automatically Speed dial numbers Group dial numbersSearching Address Book for an entry Printing Address Book Deleting a Address Book entry Scanning to a USB Memory Device Using USB flash memoryAbout USB Memory Plugging in a USB Memory Device Backing UP Data Printing from a USB Memory Device Viewing the USB memory status Managing USB MemoryDeleting an image file Formatting a USB memory device Printing a report MaintenanceAdjusting the Color Contrast Printing Reports Cleaning the inside Using Toner LOW AlertCleaning Your Printer Cleaning the outside Plug in the power cord and turn the printer on Expected cartridge life Cleaning the scan unitMaintaining the Cartridge Toner cartridge storage Replacing the Toner Cartridge Clearing the Toner Empty message Replacing the Paper Transfer Belt Maintenance Parts Managing Your Printer from the WebsiteChecking the PRINTER’S Serial Number Input misfeed TroubleshootingTips for Avoiding Paper Jams Clearing Document Jams Message Location GO to JAM Clearing Paper JamsExit misfeed Roller misfeed Paper feed area Multi-purpose tray Fuser unit area Paper exit area Optional tray Understanding Display Messages Message Meaning Suggested Solutions Install Not ConfiguredQuery Timeout Comm Error Temperature Not Assigned Page/Cancel JobPower Failure Press Stop/Clear Self Diagnostics Solving Other Problems Condition Suggested SolutionsPaper feeding Condition Possible Suggested Solutions Cause Printing problems Printing quality problems Characters Color or BlackBackground Misformed Copying problems Scanning problems Dell Scan Manager problemsFax problems Common PostScript problems Common Windows problemsProblem Possible Solution Cause Common Linux problems Appear on Scanners listScan Common Macintosh problems Supplies Ordering supplies and accessoriesAccessories HOW to Purchase Installing a memory module Installing accessoriesPrecautions to Take When Installing Accessories Activating the Added Accessories in Printer Properties Installing the hard disk Using the Hard Disk Deleting a stored job Printing with the optional hard diskStoring a job Printing a stored job Printing using the form files File policyDeleting residual image data General Specifications Specifications Printer Specifications Scanner SpecificationsCopier Specifications Facsimile Specifications Contacting Dell Warranty and Return PolicyAppendix Dell Technical Support Policy Glossary Fuser Unit ITU-T No chartEthernet EtherTalk Originals MAC addressModem NetWare Watermark Subnet MaskToner Cartridge UNC Path Dadf Index PostScript Page Software section Contents Using Windows Postscript Driver Using Your Printer with a Macintosh Select Typical installation for a local printer. Click Next Installing Printer SoftwareInstalling Software for Local Printing Typical Installation Click Next Custom Installation Select the components to be installed and click Next Installing Software for Network Printing Custom Installation Select Custom installation. Click Next Removing Printer Software Reinstalling Printer Software Printing a Document Printing to a file PRNSelect your printer driver from the Name drop-down list Printer Settings Layout TabPaper Orientation Paper Tab SourceScaling Printing Advanced Options Color ModeGraphics Tab Quality Job type Other Options TabAbout Tab Printer Tab Using Help Using a Favorite Setting Printing Multiple Pages on One Sheet of Paper N-Up Printing Advanced Printing Printing Booklets Printing Posters None Printing on Both Sides of PaperPrinting a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Editing a Watermark Using WatermarksUsing an Existing Watermark Creating a Watermark Creating a New Page Overlay Using OverlaysWhat is an Overlay? Using a Page Overlay Advanced Using Windows PostScript Driver Double-clickPrinters and Faxes Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer box Quick Start Guide Using SmarThru OfficeSmarthru Office Starting SmarThru Office Fax Send to Windows XP Scanning Process with TWAIN- enabled SoftwareScanning Using the WIA Driver Settings, Control Panel, and then Scanners and Cameras Printing Status The Printer Status Monitor displays Using the Dell Toner Management SystemPrinter Settings Utility Printer Status Monitor Dell Toner Re-order application Fireware Update UtilityYou can printer Firmware Update Utility Firmware Update Utility window opens Installing the Unified Linux Driver Installing the Unified Linux DriverGetting Started Click Uninstall Uninstalling the Unified Linux Driver Using the Unified Driver Configurator Opening the Unified Driver ConfiguratorDouble-clickUnified Driver Configurator on the desktop Classes Tab Printers ConfigurationScanners Configuration Printers Tab Configuring Printer Properties Ports ConfigurationSharing Ports Between Printers and Scanners Printing Files Printing from Applications Click Properties Scanning a Document Adding Job Type Settings Using the Image Manager Select Uninstall and click Uninstall Installing SoftwareUninstalling software Select Easy Install and click Install. Easy Install is Click Add on the Printer List Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected Layout Changing Printer SettingsPrinting Printing a Document Printing Multiple Pages on One Sheet of Paper GraphicsPaper Scanning Scanning with USBStart Applications and click Image Capture Index