If Device Driver Rollback does not resolve the problem, then use System Restore (see "Restoring Your Operating System" on page 359) to return your computer to the operating state that existed before you installed the new driver.

Manually Reinstalling Drivers

After extracting the driver files to your hard drive as described in the previous section:

Windows XP:

1Click StartMy ComputerPropertiesHardwareDevice Manager.

2Double-click the type of device for which you are installing the driver (for example, Audio or Video).

3Double-click the name of the device for which you are installing the driver.

4Click the Driver tabUpdate Driver.

5Click Install from a list or specific location (Advanced)Next.

6Click Browse and browse to the location to which you previously copied the driver files.

7When the name of the appropriate driver appears, click Next.

8Click Finish and restart your computer.

Windows Vista:

1Click the Windows Vista start button , and right-click Computer.

2Click PropertiesDevice Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.

3Double-click the type of device for which you are installing the driver (for example, Audio or Video).

4Double-click the name of the device for which you are installing the driver.

5Click the Driver tabUpdate DriverBrowse my computer for driver software.

6Click Browse and browse to the location to which you previously copied the driver files.

7When the name of the appropriate driver appears, click the name of the driverOKNext.

8Click Finish and restart your computer.

Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems

If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility.

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Solving Problems

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