Dell Diagnostics Main Menu
1After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test on your computer.
Option | Function |
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Test Memory | Run the |
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Test System | Run System Diagnostics |
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Exit | Exit the Diagnostics |
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2After you have selected the Test System option from the main menu, the following menu appears:
NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of devices in the computer.
OptionFunction
Express Test Performs a quick test of devices in the system. This typically can take 10 to 20 minutes.
Extended Test Performs a thorough check of devices in the system. This typically can take an hour or more.
Custom Test Use to test a specific device or customize the tests to be run.
Symptom Tree This option allows you to select tests based on a symptom of the problem you are having. This option lists the most common symptoms.
3If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and see "Contacting Dell" on page 202.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
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Troubleshooting Tools
