Light Pattern

Problem Description

Suggested Resolution

 

 

 

 

No memory modules

• If two or more memory modules are

 

are detected.

installed, remove the modules (see

 

 

"Removing a Memory Module" in your

 

 

User’s Guide), then reinstall one

 

 

module (see "Installing a Memory

 

 

Module" in your User’s Guide) and

 

 

restart the computer. If the computer

 

 

starts normally, continue to install

 

 

additional memory modules (one at a

 

 

time) until you have identified a

 

 

faulty module or reinstalled all

 

 

modules without error.

 

 

• If available, install working memory of

 

 

the same type into your computer (see

 

 

"Memory" in your User’s Guide).

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" in your User’s

 

 

Guide).

 

System board failure

Contact Dell (see "Contacting Dell" in

 

has occurred.

your User’s Guide).

 

Memory modules are

• Ensure that no special requirements

 

detected, but a

for memory module/connector

 

memory

placement exist (see "Memory" in your

 

configuration or

User’s Guide).

 

compatibility error

• Ensure that the memory you are using

 

exists.

 

is supported by your computer (see

 

 

 

 

"Memory" in your User’s Guide).

 

 

• If the problem persists, contact Dell

 

 

(see "Contacting Dell" in your User’s

 

 

Guide).

 

A possible system

• Perform the procedures in "Restoring

 

board resource and/or

Your Operating System" in your User’s

 

hardware failure has

Guide.

 

occurred.

• If the problem persists, contact Dell

 

 

 

 

(see "Contacting Dell" in your User’s

 

 

Guide).

Quick Reference Guide

35

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Image 35
Dell KP542 manual Configuration or, Hardware failure has