Dish Network 138410, Solo 811 quick start Using the Remote Control, Hearing a Program

				Troubleshooting Tables
When you run Check Switch, you see	•	The DISH Pro Twin LNBF is connected	•	If the check switch summary screen
"Twin" identified as the Device/LNB but		but the dish may not be pointed to		shows “119 W” on Dish Input 2, you
you only have signal confirmed from one		receive signal from both 110 and 119		need to point your dish 9 degrees to the
satellite.		satellites.		east and re-peak your dish. Rerun check
				switch.
			• If the check switch summary screen
				shows “110 W” on Dish Input 1, you
				need to point your dish 9 degrees to the
				west and re-peak your dish. Rerun check
				switch.
			• Make sure skew setting is correct for an
				antenna installation at your zip code.
			•	Rerun check switch.
When you run Check Switch, you see	•	Cables may not be rated for 2150 MHz.	•	Make sure cable is rated for 2150 MHz
"Twin" identified as a Device or LNB, but				and all accessory devices are
only odd transponders are detected.				compatible. Rerun check switch.
Getting receiver messages that signal is lost	•	Check the weather conditions to see if	•	Wait for weather to clear up and restore
or being acquired		heavy rain or snow could be temporarily		signal.
		block the signal.
	•	Check for any obstructions in way of the	•	Clear obstructions from the signal path.
		dish like new growth on trees

*Compatible accessory devices must pass 2150 MHz signals, 22 KHz signals both directions (per DiSEqC 2.0 specifications), and pass DC power.

Using the Remote Control

	What Is	Possible Reason	What to Do
	Happening
	You cannot find the	N/A	Use the receiver front panel Control Buttons to control the
	remote control.		receiver until you find the remote. If the remote control is
			permanently lost or too damaged to use, call the Service Center to
			order a replacement.
	When you press a button	The remote control may be missing	If the batteries are missing or dead, insert fresh AAA-size batteries.
	on the remote control, the	batteries, the batteries may be	If the remote has fresh batteries, check whether they are placed
	receiver does not do what	incorrectly placed in the remote, or	according to the label diagram. If not, remove them and place
	you expect.	the batteries may be weak or dead.	correctly.
		The remote address and the receiver	Press the SYSTEM INFO button on the receiver’s front panel to
		address may not match.	bring up the Important System Information screen. Aim the remote
			at the receiver front panel and press the RECORD button to match
			up the code on the remote with the one in the receiver.
	When you press the	Other lights are too bright.	Try other remote control buttons to see if the receiver is responding.
	remote control Power	Remote control not operating	Replace the remote batteries with fresh ones.
	button to turn the receiver
		properly or the batteries are weak or
	ON, the receiver front
		dead.	Check that the receiver power cord is not damaged, and that the
	panel Off-Air or Sat
		The receiver power cord not plugged	plug is inserted correctly into the outlet.
	mode light does not light
		into a power outlet, or there may be
	up.
		a problem with the power.
Hearing A Program
	What Is	Possible Reason	What to Do
	Happening
	There is a good picture on	You may have muted the sound, or	Check the volume level on the TV or audio device. Turn off the
	the TV set, but you do not	set the volume so low that you	mute or turn up the volume, as required.
	hear any sound.	cannot hear it.	Check the TV speakers or the sound system.
	You hear a foreign	You may have set the receiver to	Press MENU-6-2and select the language that you prefer.
	language with a program.	select an alternate audio language.

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