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Limited WarrantyAdvance Exchan ge Program
The Advance Exchange Program allows you to have repla cement equipm ent
shipped immediately to you (depending upon where you live, it co uld take
three to five business days). Along with replacement equipment, you will
receive a prepaid shipping label and instructions on how to return the
defective equipment.
The shipping charge, for receiving replacement equipment and returning the
defective equipment, is a one-time fee based on E choS tar’ s compet it ive bul k
shipping rates (additional charges m ay apply outside of the continental US).
This fee will be charged to your billing account or your valid credit card.
If you do not ship the defective equipment to EchoS tar within ten days after
receiving the replacement, your billing account or credit card will be
charged the market price of the replacement. If you return the defective
equipment after ten days, you will receive a full re fund less an
administrative fee.
If your equipment is out of warranty and can be repaired your billing
account or credi t card will be char ged the standard r epair fee for the
replacement. If damage to the defective e quipment is found, wh ic h EchoS tar
in its sole discretion determines has voided the warranty, or makes the
equipment unrepairable, billing account or credit card will be charged the
market price of the replacem ent.
Post Receipt Exchange Program
You may choose to ship the equipment to us at your co st . To provide faster
service, upon receipt of your equipment you will be shipped a replacement.
Your original equipment will not be available for return.
The equipment you return will be checked to verify whether it is covered
under this warranty. If the defective equipment is covered under this
warranty, it will be replaced and shipped back to you at no additional cost
(additional charges may apply outside of the continental US).
If your equipment is out of warranty and can be repaired your billing
account or credi t card will be char ged the standard r epair fee for the
replacement. If damage to the defective e quipment is found, wh ic h EchoS tar
in its sole discretion determines has voided the warranty, or makes the
equipment unrepairable, your billing account or credit card will be charged
the market price of the rep l acement.
Accessory Warranty
An accessory is any DISH Network branded equipment, displaying the
DISH Network logo, excluding the receiver, cables and hookups, and non-
mechanical components. A one-year warranty becomes effective upon the
activation of the DISH system or date of purchase, if bought separately. A
proof of purchase is required to verify the purchase date. If an accessory has
an expired warranty, no exchange will be issued. You may purchase
replacement accesso ri es from DISH Network or you r lo ca l ret ai l er.