Troubleshooting Tables

Your computer or FAX machine was receiving a FAX or modem transmission, but an error occurred.

The receiver may have tried to call the Customer Service Center to send Pay- Per-View purchase information during the FAX or mode call. When the receiver found that the telephone was busy, it automatically disconnected. This generated “clicks” that caused an error in the FAX or modem transmission.

Have the sender resend the FAX or modem transmission.

Using Event Timers

 

 

 

 

 

 

What Is Happening

Possible Reason

What to Do

 

 

 

 

 

 

 

You try to set up an event

You must enter the password before

To be able to set up an event timer for the program, first enter the

 

 

timer and the receiver

you can create an event timer for a

password.

 

 

displays a message noting

locked program.

 

 

 

that the program is locked.

 

 

 

 

You try to set up an event

You must order a Pay-Per-View event

To be able to set up an event timer for the event, first order it.

 

 

timer and the receiver

before you can create an event timer

 

 

 

displays a message noting

for it.

 

 

 

that the program is a Pay-

 

 

 

 

Per-View event.

 

 

 

 

You try to set up an event

You already have set up the maximum

To be able to set up a new event timer, delete one of the event timers

 

 

timer, but the receiver

number of event timers.

you set up earlier.

 

 

displays an Error message

 

 

 

 

giving you the option to

 

 

 

 

delete an event timer that

 

 

 

 

was set up earlier.

 

 

 

 

You set up an event timer,

You may have set up a Reminder

Remember that a Reminder Event Timer just reminds you that the

 

 

but the receiver does not

Event Timer but what you should have

program is about to start. An Auto-Tune Event Timer reminds you and

 

 

tune to the channel of the

set up is an Auto-Tune Event Timer.

tunes the receiver to the channel of the program.

 

 

program.

 

 

 

 

You set up an event timer

You may have set up a timer with an

Remember that a Once event timer operates just one time. A Mon.-

 

 

for a program that is

incorrect frequency.

Fri. event timer operates Monday through Friday on the same

 

 

repeated (such as a regularly

 

channel at the same time. A Daily event timer does the same, Monday

 

 

scheduled program), but the

 

through Sunday. A Weekly event timer operates once a week on the

 

 

timer does not operate for a

 

same channel at the same time.

 

 

showing of the program.

 

 

 

 

You set up an event timer,

The program time may have changed

If the receiver is ON and finds an event timer overlap, it will display

 

 

but the timer does not

so that the event timer overlapped

the Event Timer Scheduling Conflict menu. You must edit or

 

 

operate at all.

another event timer.

delete one of the overlapping event timers.

 

 

 

The program time may have changed

No event timer will operate if the program time changes by more than

 

 

 

by more than twenty-four hours.

twenty-four hours.

 

 

You set up a Once event

The program time changed.

A Once event timer always operates at the actual time of the program.

 

 

timer, but the timer operates

 

 

 

 

at a time different from what

 

 

 

 

you expect.

 

 

 

 

You stop the operation of an

Stopping the event timer applies only

To stop all operations of a repeated event timer, you must delete the

 

 

event timer for one showing

to the current showing of the program.

event timer.

 

 

of a program that is repeated

 

Note: The receiver deletes a Once event timer when it operates.

 

 

(such as a regularly

 

 

 

 

scheduled program), but the

 

 

 

 

timer operates for the next

 

 

 

 

showing.

 

 

 

 

 

 

 

 

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Dish Network 138410, Solo 811 quick start Troubleshooting Tables, Using Event Timers