Chapter 5

Reference

 

 

You may not have connected the

Connect the receiver to an active telephone line.

 

 

 

receiver to an active telephone line.

Make sure that the telephone line to which you connect the receiver

 

 

 

Or, the telephone line may be

is working properly.

 

 

 

defective.

Note: To be able to order Pay-Per-View programs, you must keep

 

 

 

 

the receiver connected to an active telephone line at all times. If

 

 

078, 079, 080

 

your setup includes more than one receiver, this applies to each

 

 

 

receiver. The receiver uses the telephone line to make toll-free

 

 

 

 

calls, usually in the middle of the night, to send information to the

 

 

 

 

Customer Service Center.

 

 

 

Maybe the receiver is connected to a

Install a DSL filter between the receiver and the telephone

 

 

 

DSL (Digital Subscriber Line)

wall jack.

 

 

 

phone line.

 

 

 

 

 

 

 

 

 

You may have set up the receiver to

If you want to reset the receiver to its factory default settings, select

 

 

093

reset itself back to the “factory

the Yes option. If not, select the No option.

 

 

defaults,” that is, the settings it had

 

 

 

 

when it was shipped from the

 

 

 

 

factory.

 

 

 

 

 

 

 

 

 

 

 

 

DISH Pro Twin LNBF

 

 

 

 

 

 

What’s Happening

What’s Wrong

What You Can Do

 

 

 

 

 

 

 

When you run Check Switch, you do not

• The DISH Pro Twin LNBF may not be

• Check all cable connections in your

 

 

see "Twin" identified as a Device or LNB.

properly connected.

system and run Check Switch again.

 

 

All entries show "X"s.

• Cables may be too long, over 200 feet.

• Make sure cable lengths between

 

 

 

 

receiver and DISH Pro Twin do not

 

 

 

 

exceed 200 feet. Rerun check switch.

 

 

 

• Cables may not be rated for 2150 MHz.

• Make sure cables are rated for 2150

 

 

 

• You may have DISH Pro Adapter

MHz. Rerun check switch.

 

 

 

• Remove the DISH Pro Adapter; this

 

 

 

installed on a DISH Pro receiver.

 

 

 

 

device is only for non-DISH Pro

 

 

 

• May have a non-DISH Pro switch or

receivers. Rerun check switch.

 

 

 

LNB or incompatible accessory device*

• Remove any non-DISH Pro switches/

 

 

 

in the system.

LNBs or incompatible accessory

 

 

 

 

devices* from the system. All LNBs and

 

 

 

 

switches must be DISH Pro. Rerun

 

 

 

 

check switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DISH Pro Twin LNBF is connected

• Check the point dish/signal screen to

 

 

"Twin" identified as the Device/LNB and

but no satellite signal is present.

confirm you have satellite signal. If not,

 

 

Satellite shows "Conn" but you do not see

 

check your dish antenna to ensure the

 

 

"Satellite Reception Verified".

 

DISH Pro Twin is installed properly, the

 

 

 

 

dish is pointed/peaked on the satellite

 

 

 

 

signal and there is nothing blocking the

 

 

 

 

signal path to the dish. Rerun check

 

 

 

 

switch.

 

 

 

 

 

 

 

When you run Check Switch, you see

• The DISH Pro Twin is connected but

• Check the cable path between the DISH

 

 

"Satellite Reception Verified" but you see

something in the system may be

Pro Twin and the receiver and remove

 

 

"Feed" instead of "Twin" identified as the

blocking the switch commands.

any incompatible accessory devices*.

 

 

Device/LNB.

 

Rerun check switch.

 

 

 

 

 

 

 

When you run Check Switch, you do not

• Your box may need a software upgrade.

• From point dish/signal screen, select

 

 

see "Twin" identified as a Device or LNB,

 

119 west satellite and an odd

 

 

but odd transponders are detected only on

 

transponder greater than 10 (e.g., 11).

 

 

one satellite.

 

Confirm satellite signal is present. Turn

 

 

 

 

the receiver off and wait 30 minutes.

 

 

 

• You may have DISH Pro Adapter

Rerun check switch.

 

 

 

• Remove the DISH Pro Adapter; this

 

 

 

installed on a DISH Pro receiver.

 

 

 

 

device is only for non-DISH Pro

 

 

 

• May have a non-DISH Pro switch or

receivers. Rerun check switch.

 

 

 

LNB in the system

• Remove any non-DISH Pro switches/

 

 

 

 

LNBs from the system. All LNBs and

 

 

 

 

switches must be DISH Pro. Rerun

 

 

 

 

check switch.

 

 

 

 

 

 

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Image 84
Dish Network Solo 811, 138410 quick start Dish Pro Twin Lnbf, 078, 079