Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345 Precautions for clearing jammed paper . . . . . . . . . . . . . . . . .345 Jam A (cover A). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .346 Jam A, B (cover A and B). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349 Jam MP, A (MP tray and cover A) . . . . . . . . . . . . . . . . . . . . . .356 Jam A, C1 (cover A and standard lower paper cassette) . . .359 Jam A, E, C2 (cover A, E, and optional paper cassette) . . . .364

Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370 Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .370 The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . .370 The printer does not print (Ready light off) . . . . . . . . . . . . . .370 The Ready light is on but nothing prints . . . . . . . . . . . . . . . .371 The optional product is not available . . . . . . . . . . . . . . . . . . .371 The Properties dialog box does not appear or it takes too much time to open it. (For Windows users only). . . . . . . . . . . . .372

Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373 The font cannot be printed . . . . . . . . . . . . . . . . . . . . . . . . . . . .373 Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .373 The printout position is not correct . . . . . . . . . . . . . . . . . . . . .374 Graphics do not print correctly . . . . . . . . . . . . . . . . . . . . . . . .374 Toner is no fixed to the paper. . . . . . . . . . . . . . . . . . . . . . . . . .374

Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375 Cannot print in color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .375 The printout color differs when printed from different printers

375

The color looks different from what you see on the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .376

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .377 The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . .377 White dots appear in the printout . . . . . . . . . . . . . . . . . . . . . .377 Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . .378 Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . .378 Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .379 Areas are missing in the printed image . . . . . . . . . . . . . . . . .379 Completely blank pages are output. . . . . . . . . . . . . . . . . . . . .380 The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . .380 The non-printed side of the page is dirty . . . . . . . . . . . . . . . .381

Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381 Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381

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