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Epson C2600/2600 manual 388

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1.Access the printer driver, see "Accessing the printer driver" on page 66, then click the Details tab.

388Troubleshooting

Contents

Page Page Safety Instructions Page Page Page Important Safety Instructions Page Page Page Safety Information Page Power On/Off Cautions Contents Page Page Page Page Page Page Page Page Page Page Getting to Know Your Printer Printer Parts Front view Rear view Inside the printer Control panel Options and Consumable Products Options Consumable products Page Printer Features and Various Printing Options Color printing mode and monochrome printing mode Toner save mode Resolution Improvement Technology and Enhanced MicroGray technology Wide variety of fonts Adobe PostScript 3 Mode P5C Emulation Mode Various Printing Options Double-sidedprinting Fit to page printing Pages per sheet printing Watermark printing Page Overlay printing Using the Reserve Job function Using the HDD form overlay function Paper Handling Standard lower paper cassette Optional paper cassette unit Selecting a paper source Page Loading Paper Page Page Page Standard lower paper cassette and optional paper cassette unit Page Page Page Page Page Output tray Printing on Special Media EPSON Color Laser Paper EPSON Color Laser Transparencies Envelopes Page Page Page Labels Thick paper Loading a custom paper size Page Using the Printer Software with Windows Page Making Changes to Printer Settings Making the print quality settings Page Page Page Page Page Page Resizing printouts Page Page Modifying the print layout Using a watermark Page Page Page Using an overlay Page Page Page Page Using HDD form overlay Page Page Page Page Duplex printing Page Making Extended Settings Page Page Making Optional Settings Printing a status sheet Ordering Consumables Using the Reserve Job Function Page Page Page Page Page Page Page Monitoring Your Printer Using EPSON Status Monitor Installing EPSON Status Monitor Page Page Accessing EPSON Status Monitor Page Getting printer status details Page Order Online Page Setting Monitoring Preferences Page Status Alert window Job Management function Page Page Page Page Stopping monitoring Monitored Printers settings Setting Up the USB Connection Page Canceling Printing Uninstalling the Printer Software Uninstalling the printer driver Page Uninstall the USB device driver Page Sharing the Printer on a Network Sharing the printer Setting up your printer as a shared printer Page Using an additional driver Page Page Page Page Page Setting up clients Page Page Page Page Page Page Page Page Installing the printer driver from the CD-ROM Page Using the Printer Software with Macintosh Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Monitoring Your Printer using EPSON Status Monitor Page Page Page Page Page Using the Job Management function Page Page Page Page Page Page Page Page Page Page Using the PostScript Printer Driver System requirements Page Using the PostScript Printer Driver with Windows Installing the PostScript printer driver for the parallel interface Page Installing the PostScript printer driver for the USB interface Page Installing the PostScript printer driver for the network interface Page Page Accessing the PostScript printer driver Making changes to PostScript printer settings Using AppleTalk under Windows 2000 or NT Using the PostScript Printer Driver with Macintosh Installing the PostScript printer driver Page Selecting the printer Page Page Page Page Page Page Using the Control Panel Page Control Panel Menus Information Menu Page Page Page Tray Menu Emulation Menu Printing Menu Page Page Setup Menu Page Page Page Page Mode Config. Menu Reset Menu Quick Print Job Menu Confidential Job Menu Parallel Menu USB Menu Page Network Menu AUX Menu LJ4 Menu Page Page GL2 Menu Page Page PS3 Menu ESCP2 Menu Page Page FX Menu Page Page I239X Menu Page Page Support Menu Printer Adjust Menu Page Status and Error Messages Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Printing and Deleting Reserve Job Data Using the Quick Print Job Menu Using the Confidential Job Menu Page Printing a Status Sheet Using the Cancel Job button Using the Reset menu Switching the Printing Mode Color mode to B/W mode Color mode to 4 x B/W mode B/W mode to color mode B/W mode to 4 x B/W mode 4 x B/W mode to B/W mode 4 x B/W mode to color mode Page Installing Options Installing the optional paper cassette unit Page Page Removing the optional paper cassette unit Duplex Unit Installing the Duplex Unit Page Page Page Page Removing the Duplex Unit Hard Disk Drive Installing the Hard Disk Drive Page Page Page Removing the Hard Disk Drive Memory Module Installing a memory module Page Page Page Removing a memory module Interface Card Installing an interface card Page Removing an interface card P5C Emulation Kit Installing the P5C ROM module Page Page Removing the P5C ROM module Replacing Consumable Products Page Toner Cartridge Replacing a toner cartridge Page Page Photoconductor Unit Replacing the photoconductor unit Page Page Page Page Page Fuser Unit Replacing the fuser unit Page Page Page Waste Toner Collector Replacing the waste toner collector Page Page Page Cleaning and Transporting the Printer Cleaning the output tray Cleaning the pickup roller Cleaning the photoconductor wire (knob [a]) Cleaning the exposure window (knob [b]) Transporting the Printer For long distances For short distances Page Finding a place for the printer Page Troubleshooting Jam A (cover A) Page Page Jam A, B (cover A and B) Page Page Page Page Page Page Jam MP, A (MP tray and cover A) Page Page Jam A, C1 (cover A and standard lower paper cassette) Page Page Page Page Jam A, E, C2 (cover A, E, and optional paper cassette) Page Page Page Page Page Operational Problems The Ready light does not turn on The printer does not print (Ready light off) The Ready light is on but nothing prints The optional product is not available Page Printout Problems The font cannot be printed Printout is garbled The printout position is not correct Graphics do not print correctly Toner is no fixed to the paper Color Printing Problems Cannot print in color The printout color differs when printed from different printers The color looks different from what you see on the computer screen Print Quality Problems The background is dark or dirty White dots appear in the printout Print quality or tone is uneven Half-toneimages print unevenly Toner smudges Areas are missing in the printed image Completely blank pages are output The printed image is light or faint The non-printedside of the page is dirty Memory Problems Print quality decreased Insufficient memory for current task Insufficient memory to print all copies Paper Handling Problems Paper does not feed properly Problems Using Options The message Invalid AUX /IF Card appears on the LCD panel Paper does not feed from the optional paper cassette Feed jam when using the optional paper cassette An installed option cannot be used Correcting USB Problems USB connections Windows operating system Printer software installation Page Page Page Page Page Page Printing in the PostScript 3 Mode Problems The printer does not print correctly in the PostScript mode The printer does not print Page The font on the printout is different from that on the screen The printer fonts cannot be installed The edges of texts and/or images are not smooth The printer does not print normally via the USB interface The printer does not print normally via the network interface An undefined error occurs (Macintosh only) Insufficient memory to print data (Macintosh only) Customer Support Technical Support Web Site Technical Specifications Paper that should not be used Printable area Printer General Environmental Mechanical Electrical Standard and approvals Page Interfaces Parallel interface USB interface Ethernet interface Page Duplex Unit Memory modules Hard Disk Drive Toner cartridge Photoconductor unit Fuser unit 120/220 Waste toner collector Information about Fonts Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Available fonts Page Page Page Page Page Page Adding more fonts Selecting fonts Downloading fonts EPSON Font Manager (Windows Only) Page Page Symbol Sets Introduction to symbol sets In the LJ4 Emulation Mode Page Page Page In the ESC/P 2 or FX Modes Page Page In the I239X Emulation Mode In the EPSON GL/ 2 Mode In the P5C Mode Page Glossary Page Page Page Page Index