If EPSON USB Printer Devices does not appear on the Device Manager menu, click the plus(+) sign beside Other devices to view the installed devices.
If USB Printer or your printer name appears under Other devices, the printer software is not installed correctly. Proceed to step 5.
If neither USB Printer nor your printer name appears under Other devices, click Refresh or unplug the USB cable from the printer, then plug it into the printer again. Once you’ve confirmed that these items appear, proceed to step 5.
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Troubleshooting 391