The printer driver or printer that you need to use does not appear in the Printer Setup Utility (for Mac OS X 10.3), Print Center (for Mac OS X 10.2), or Chooser (for Mac OS 9)

Cause

What to do

 

 

QuickDraw GX is in use (Mac OS

This printer’s driver does not support

9).

QuickDraw GX. Disable QuickDraw GX.

 

 

The printer name has been

Ask the network administrator for details,

changed.

then select the appropriate printer name.

 

 

The AppleTalk zone setting is

Open the Printer Setup Utility (for Mac OS X

incorrect.

10.3), Print Center (for Mac OS X 10.2), or

 

Chooser (for Mac OS 9), then select the

 

AppleTalk zone that the printer is

 

connected to.

 

 

The font on the printout is different from that on the screen

Cause

What to do

 

 

The PostScript screen fonts are not

The PostScript screen fonts must be installed

installed.

on the computer that you are using.

 

Otherwise, the font that you select is

 

substituted by some other font for display on

 

the screen.

 

 

396Troubleshooting