Chapter 5
Problem Solver
Diagnosing the Problem
For problems that may be related to USB connections, see “Correcting USB Problems” on page 121 for details.
If your problem is not USB related, troubleshooting printer problems is best handled in two easy steps; first diagnose the problem, then apply likely solutions until the problem is fixed.
The information that you need to diagnose and solve most common problems is provided by the printer’s control panel, EPSON Status Monitor 3, or by printing a self test or Hex Dump. Refer to the appropriate section below.
If you have a specific problem relating to print quality, a printout problem not related to print quality, or a paper feeding problem, or if the printer does not print at all, refer to the appropriate section in this chapter.
To solve a problem, you may need to cancel printing. For details, see “Canceling Printing” on page 76.
104Problem Solver