The printer is on but it doesn’t print.
Cause | What to do |
|
|
The interface cable is broken or | Check that the interface cable is not |
twisted. | broken or twisted. If you have another |
| interface cable, replace the cable and |
| check whether the printer works |
| correctly. |
|
|
The printer is not connected | When you use a printer changer, printer |
directly to your computer. | buffer, or a extension cable, the printer |
| does not print correctly due to the |
| combination of these devices. Make sure |
| that the printer works correctly when it |
| is connected to your computer without |
| these devices. |
|
|
The printer driver is not | Check that the printer driver is installed |
installed correctly. | properly. If necessary, reinstall the |
| printer driver. |
|
|
Paper is jammed or the ribbon | Turn the printer off, open the printer |
or guard mechanism is stuck. | cover and remove the jammed paper or |
| things that are stuck. |
|
|
The USB setting is incorrect. | Confirm the USB setting is correct. See |
| |
| for details. |
|
|
The printer is | Turn the printer off and wait for a while. |
(stopping in abnormal | Then, turn the printer on again, and start |
situations). | printing. |
5
5
5
5
5
5
5
5
5
5
5
5
Problem Solver | 115 |