The printer does not print when the computer sends data.

Cause

What to do

 

 

The printer is paused.

Press the Pause button to turn off the

 

Pause light.

 

 

The interface cable is not

Check that both ends of the cable

plugged in securely.

between the printer and the computer

 

are plugged in securely. If the cable is

 

connected correctly, run a self test as

 

described in “Printing a Self Test” on

 

page 107.

 

 

Your interface cable does not

Use an interface cable that meets the

meet the printer and/or

requirements of both the printer and

computer specifications.

computer. See “Electronic” on page 168

 

and your computer documentation.

 

 

Your software is not properly

Select your printer from the Windows

set up for your printer.

desktop or in your application. If

 

necessary, install or reinstall the printer

 

driver software as illustrated in the Start

 

Here.

The printer makes noise, but nothing prints or printing stops abruptly.

Cause

What to do

 

 

The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly.

Remove any slack in the ribbon by turning the ribbon-tightening knob, or reinstall the ribbon cartridge as described in the section under “Replacing the Ribbon Cartridge” on page 130.

116Problem Solver