The printer does not print when the computer sends data.
Cause | What to do |
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The printer is paused. | Press the Pause button to turn off the |
| Pause light. |
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The interface cable is not | Check that both ends of the cable |
plugged in securely. | between the printer and the computer |
| are plugged in securely. If the cable is |
| connected correctly, run a self test as |
| described in “Printing a Self Test” on |
| |
|
|
Your interface cable does not | Use an interface cable that meets the |
meet the printer and/or | requirements of both the printer and |
computer specifications. | computer. See “Electronic” on page 168 |
| and your computer documentation. |
|
|
Your software is not properly | Select your printer from the Windows |
set up for your printer. | desktop or in your application. If |
| necessary, install or reinstall the printer |
| driver software as illustrated in the Start |
| Here. |
The printer makes noise, but nothing prints or printing stops abruptly.
Cause | What to do |
|
|
The ribbon has too much slack, the ribbon has come loose, or the ribbon cartridge is not installed properly.
Remove any slack in the ribbon by turning the
116Problem Solver