3.Open a software program and send a print job to the printer. Your printer prints all the codes it receives in hexadecimal format.

By comparing the characters printed in the right column with the printout of the hexadecimal codes, you can check the codes the printer is receiving. If characters are printable, they appear in the right column as ASCII characters. Nonprintable codes, such as control codes, are represented by dots.

4.To turn off hex dump mode, press the Pause button, and then turn off the printer.

cCaution:

Do not turn off the printer while it is printing the hex dump. Always press the Pause button to stop printing and then turn off the printer.

Problems and Solutions

Most problems you may encounter while operating your printer have simple solutions. Use the information in this section to find the source of and solution to printer problems that occur.

“Power supply problems” on page 110

“Paper loading or feeding problems” on page 111

“Printing position problems” on page 113

“Printing or printout quality problems” on page 115

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Problem Solver

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