You can identify many common printer problems using the lights on the control panel and messages on the LCD panel. If your printer stops working and one or more control panel lights are on or flashing and a message appears on the LCD panel, or the printer beeps, use the following table to diagnose and fix the problem. If you cannot fix your printer problem using this table, see “Problems and Solutions” on page 109.
State of panel lights | Beep | Problem | |
and message on | pattern |
| |
Solution | |||
the LCD |
| ||
|
|
| |
Error: Paper out | • •• | No paper is loaded on the selected tractor. | |
O Paper Out |
|
| |
| Load paper in the printer or select a different | ||
O Pause |
| tractor by pressing the Front/Rear button. | |
|
|
| |
| • •• | The paper is not loaded correctly. | |
|
|
| |
|
| Remove your paper and reload it correctly. | |
|
|
| |
Error: No paper | • •• | Continuous paper is not fed to the standby | |
loaded |
| position. | |
O Paper Out |
|
| |
| Tear off the printed page at the perforation; | ||
O Pause |
| then press the LF/FF Load button. The printer | |
|
| feeds the paper to the standby position. | |
|
|
| |
Error: Paper jam | • • • | Paper is jammed in the printer. | |
F Paper Out |
|
| |
| To clear the paper jam, see “Clearing Paper | ||
O Pause |
| ||
|
|
| |
Error: Switching not | • • • | The printer fails to change the paper. | |
completed |
|
| |
| Cut the paper at the top of it and press the | ||
O Pause |
| ||
| Pause or Front/Rear button. | ||
|
|
| |
Error: Ribbon jam | • •• | Ribbon has jammed. | |
O Pause |
|
| |
| Remove and | ||
|
| ||
|
| page 130 for instructions. | |
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Problem Solver | 105 |