“Network problems” on page 121
You can also use the self test to determine whether the printer or the computer is causing the problem. See “Printing a Self Test” on page 107 for instructions on printing a self test. To pinpoint communication problems, experienced users may want to use the printer’s hex dump mode described in “Printing Hex Dump” on page 108.
To clear a paper jam, see “Clearing Paper Jams” on page 125.
Power supply problemsThe control panel lights come on briefly, but then go off and stay off.
Cause | What to do |
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The printer’s voltage rating does not match the voltage of your electrical outlet.
Check the printer and the outlet voltage ratings. If the voltages do not match, unplug the printer immediately and contact your dealer.
wWarning:
Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer.
The printer does not work and the control panel lights are off even when you turn on the printer.
Cause | What to do |
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The power cord is not properly plugged into the electrical outlet or your printer.
Turn off the printer, and make sure the power cord is firmly plugged into the electrical outlet and the printer, if necessary. Then turn on the printer.
110Problem Solver