Network problems

Cannot configure the network interface or cannot print from the network.

Cause

What to do

 

 

The printer settings or

First, check to see if you can print a status

network settings may be

sheet, as described in the manual for the

wrong.

Print Server that you are using. If you

 

can print a status sheet, check the

 

network settings; otherwise, set the

 

interface mode of the printer’s control

 

panel to Auto.

 

Check whether or not print jobs from

 

other computers are being printed

 

through the network.

 

When the print job is executed, the

 

printer or your computer may have a

 

problem. Check the connection between

 

the printer and your computer, settings

 

on the printer driver, and settings of

 

your computer.

 

When the print job is not executed,

 

network settings may be incorrect. Ask

 

your network administrator for help.

Correcting USB Problems

If you are having difficulty using your printer with a USB connection, read the information in this section.

5

5

5

5

5

5

5

5

5

5

5

5

Problem Solver

121