Troubleshooting Directory

Use the directory below to help you locate the printing problem you are experiencing; then work through the suggested solutions. If the exact problem is not listed, look for one of a similar type. Most printing problems can be corrected easily.

Paper jam problems

Feed jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10

Paperjam..........................................

7-12

Power supplyPower is not being supplied to the printer. . . . . . . . . . . . . . 7-16Printing problemsThe printer does not print or stops printing.. . . . . . . . . . . . 7-17The printout is not what you expected. . . . . . . . . . . . . . . . . 7-18The position of the printout is not what you expected. . . . 7-19Problems with graphics

Graphic images do not print. . . . . . . . . . . . . . . . . . . . . . . . . .

7-21

SelecType problemsSelecType does not function as expected. . . . . . . . . . . . . . . 7-23Paper handlingPaper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . 7-25Paper feeds crookedly or jams. . . . . . . . . . . . . . . . . . . . . . . . 7-25The printer prints a page and then stops. . . . . . . . . . . . . . . 7-27
7-8 Troubleshooting