Printing Problems

Text is printed with an extra blank line even after you set AUTOFEED to off.

Your interface cable may be sending the extra line feed command. Disable the AUTOFEED signal of your interface. See the interface specifications in Chapter 8.

Some or all of the output is garbled or printed as asterisks.

The interface cable may not be plugged in completely. Make sure that both ends of the cable are plugged in securely.

The interface may not be configured correctly. If you are using a serial interface, make sure that both the computer and printer are set to use the same number of data bits per word and that they both use the same parity, baud rate, and number of stop bits.

You can also use the data dump mode to check the data being sent from the computer. See the section on data dumps later in this chapter.

If the printer still does not print correctly, contact your dealer or a qualified service person.

The position of the printout is not what you expected.

The printed page length differs

from the actual length of the paper.

Check the page length setting in your application program and make sure that it is set correctly for the selected page length.

The right or left margin setting does not match the actual width of the paper.

The margin settings of your software program may not be correct. Change the settings of your application program. If this does not correct the problem, you can change the right or left margin with SelecType. The procedure for changing margin settings varies depending on the selected printer mode. See Chapter 4.

Troubleshooting 7-19