Decline in Print Quality

If the print quality declines, read through the following section and try to match your problem with the descriptions below. The descriptions may not always match your problem exactly, so try to find one of a similar type.

Note: If the print quality problem remains after you work through the suggestions in this section, make a list of the corrective steps you have taken and contact your dealer or a qualified service person for assistance.

The print quality is not what you expected.

CAUTION: Make sure you install the photoconductor unit before installing the toner cartridge; otherwise you may damage the printer.

Printed pages have a dark or dirty background.

The print density may be set for darker print. Turn the print density knob counterclockwise for lighter print.

The transfer charger wire may be dirty. Clean the wire as described in Chapter 6.

There may be a problem with the toner cartridge or photoconductor unit. Replace the cartridge as described in Chapter 6. If that does not solve the problem, replace the photoconductor unit.

If the print quality problem persists, contact a qualified service person.

Troubleshooting 7-29