Options

The optional interface may not be installed correctly. Turn off the printer and unplug the interface cable and the power cable. Then check to see that the mating connector of the interface is correctly plugged into the main board. See The Optional Interface Board in Appendix A for more information.

You may be using the wrong interface cable. Check with your dealer to make sure you have the right cable. Also make sure that you are using a shielded cable.

After installing additional memory, the printer does not function as expected.

After you turn on the power, the RAM Check message does not display the expected amount of memory.

The RAM chips or the memory board may not be installed correctly. Turn off the printer and check the installation. Make sure that the chips are installed in the correct sector of the memory board and that each chip is firmly seated in its socket. Also make sure that the notches on the chips are all pointing in the correct direction. See Appendix A for more information.

Complex pages still cannot be printed and the INSUFF MEMORY message appears on the display.

FULL PRINT, RX-BUFFER, or CH option setting in SelecType may need to be changed. See Chapter 4 for more information.

You may not have installed enough memory. You can add up to 5.0MB of memory for a total of 5.5MB. If you have added all of the extra memory possible and the error message continues to appear, you may have to simplify the document you are trying to print.

7-36 Troubleshooting